Sales Representative/Account Manager

Position Summary: The Sales Representative is responsible for driving growth with their assigned customer accounts and expanding our market in their assigned territory.

Company Background: Hesco Armor, Inc. (HAI) is a long-time manufacturer of Hard Armor Plates for personal ballistic protection from rifle and pistol rounds with its factory based in Aberdeen, WA. Everyone on the team has pride in what they make/sell because its purpose is to protect people, and we often have examples where lives are saved. We’re looking for great addition to our sales team so we can capture more sales in this high demand market and provide more access to those who need our protection for their mission. 

Job Duties and Responsibilities:

• Locate, develop, and close sales opportunities within assigned territories.
• Understand the key features, specifications, certifications regarding Hesco Armor products at a level that can be presented effectively to customers.
• Locate or propose potential business deals by contacting potential partners and negotiating relationships with new or current distributors.
• Attend industry trade shows and interact with potential partners, customers, and end users; effectively present products in an open forum; track/manage leads.
• Engagement with Local/State/Municipal/Federal agencies; prospect new customers/end users through phone, email, meetings, or travel as needed; present Hesco Armor products/solutions.
• Screen potential business deals by analyzing market strategies, deal requirements, potential and financials; evaluate options, conduct risk assessments.
• Work with the sales team and sales manager to forecast sales through pipeline management and manage potential channel conflicts effectively.
• Respond to formal Requests for Quotes (RFQ), Request for Proposals (RFP), and other customer or end user required documents.
• Actively coordinate with the factory for lead time estimates, shipping estimates, and capacity constraints to set expectations for customers and contracts.
• Work diligently with internal compliance teams as needed regarding sales, exports, contracts, etc.
• Maintain a book of business, track open orders and deliveries, ensure payment reconciliation, communicate promptly and efficiently with customers throughout the process.
• Complete periodic assessments of distributor performance and design improvement plans for those not meeting expectations.

• Update job knowledge by participating in educational opportunities; read professional publications; maintain personal networks; and understand product certification requirements (NIJ 0101.06/0101.07)

Required Qualifications:

• Bachelor’s degree in business, marketing, or related field.
• 3 years of experience in sales
• Excellent written and verbal communication skills
• Competence with Microsoft Office Suite
• Capable of independent operation in a fast-paced environment

Preferred Qualifications:

• 5 years of experience with sales in LE/Military industry
• Experience in body armor sales
• Experience in State/Local/Federal Contracting process
• Understanding of ITAR/EAR laws
• Understanding of NIJ 0101.07/0101.06

Competencies/Behavioral Skills:

• Strong communication (written and verbal)
• Problem solving skills
• Customer service skills
• Organization
• Sales cycle tracking skills
• Persuasive and negotiation skills

Working Conditions:

• Remote
• Traveling up to 50%
• May be required to lift/carry heavy objects occasionally
• Expected to attend trade shows as needed

Performance Metrics:

• Sales Targets
• Customer Satisfaction
• Quality/accuracy of quotes
• Management of deliverables

Benefits:

• Sales incentive Plan
• 401k with Employer Match
• Vacation leave
• Sick leave
• Health Insurance (medical, dental and vision offerings)
• Life Insurance and LTD paid by employer