Case Manager

Position Overview

Reporting to either the Case Management Team Lead or the Director of Case Management & Intake, the employee is responsible for managing and monitoring the care of individuals, who have been adjudicated incapacitated by the Courts and appointed to the Agency. The Case Manager is responsible for providing a series of activities which include planning, arranging for, and coordination of appropriate community-based services for an eligible ward. Provides comprehensive assessments and monitoring of ward’s progress to ensure the effective delivery of services. Coordinates all available resources on behalf of the wards by performing the following duties.

Primary Accountabilities

• Monitors the care of legally incapacitated clients/wards on a monthly basis, with physical and mental impairments, by determining if the care is appropriate based upon resources available to each ward.
• Assists in securing and making medical, financial and social decisions, which most benefits the ward considering the resources available to include approving appropriate medications based on physician recommendations. Coordinates the implementation of medical and or social services available to the ward, as needed. Acts in the clients’ best interest and utilizes best judgment as necessary.
• Assists in obtaining feedback from proper sources during Do Not Resuscitate (DNR) requests by physicians.
• Reviews and approves Hospice Admissions documents.
• Provides supportive counseling, as well as reality testing in order to determine if the client/ward's social functioning can improve.
• Maintains ongoing contact with nurses, physicians, social workers, facility administrators, relatives, friends, etc. regarding wards' care.
• Monitors and arranges for burial upon death of ward including contact of all appropriate family/next of kin, if applicable.
• Refers clients to community resources and other organizations.
• Compiles records and prepares legally required reports for filing with the Probate Court of Miami-Dade County, Florida, and the State of Florida.
• Secures receipt of all applicable doctor’s letters by specified deadlines, required for completion of Annual Reports.
• Attends court hearings as needed including status conference, Baker Act and criminal court hearings.
• Reviews service plans and performs follow-up to determine if appropriate care has been provided to wards.
• Monitors, coordinates, and negotiates wards’ room and board arrangements and agreements.
• Monitors ward finances to ensure funds are kept under assets to acquire and/or maintain eligible benefits.
• Makes purchases for wards when appropriate to ensure they are in safe financial limits and loss of benefits is prevented.
• Requests pre-need, burial accounts, trusts, restricted savings, or other services as needed.
• Coordinates with all other Agency departments as it relates to wards' needs.
• Responds to emergency calls received from wards, family members, friends, etc. after regular hours on a rotating basis using Company-provided On-Call cellular phone.
• Writes and enters into Guardian Management System (GMS) progress notes (activity logs) within specified time periods that are pertinent regarding each of the wards when there is any information such as visits, phone calls and other contact is performed.
• Prepares various reports as required by the Probate Court or governmental agencies within specified deadlines.
• Additional responsibilities are assigned as needed.

QUALIFICATIONS:

The person should have proficiency in Word, Outlook, Excel, and Internet research.

Experience working in a social services environment with adult populations is helpful. A strong commitment for social work is ideal.

Must have a valid Florida driver’s license, reliable transportation, and be capable of unrestricted travel in the performance of duties.

EDUCATION and/or EXPERIENCE:

Bachelor's degree (B.A. or B.S.) from an accredited, four-year college or university, preferably in Social Work or Criminal Justice, with at least two years related experience.

Besides the rewarding and gratifying work experience, the agency offers competitive salaries, opportunities for performance bonus, training, and an excellent health insurance and benefits package.

Job Type: Full-time

Pay: From $47,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• Bachelor's (Required)

Experience:

• Social Work: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: Hybrid remote in Doral, FL 33122

Salary : $47,000