Care Operations and Training Manager

Guardian Senior Care is seeking an experienced caregiver and proven team leader who can deliver excellent hands-on care, teach other caregivers, and keep daily responsibilities organized. We are prepared to pay up to $30 per hour for an exceptional candidate who brings strong caregiving skills, effective teaching, sound judgment, and dependable follow-through.

Guardian is a family-owned home care agency serving Watertown and surrounding communities. In this role, you will work under the DON and collaborate with our Scheduling Manager to help our caregiving team provide consistent, compassionate service.

Job Duties

- Provide day-to-day direction, coaching, and support to assigned caregivers.

- Coordinate the caregiver training program under the direction of the DON, including training schedules, required education, completion tracking, and follow-up on training needs.

- Conduct assigned caregiver training and refresher instruction; demonstrate safe care practices and give constructive feedback.

- Observe performance, document completed training, and communicate additional training needs to the DON.

- Maintain accurate care documentation, training records, and other assigned administrative records.

- Coordinate caregiver schedules, assignments, and coverage in collaboration with the Scheduling Manager.

- Provide direct care and coverage as needed, including help with bathing, dressing, toileting, mobility, and meals.

- Follow care plans, communicate professionally with clients and families, and promptly report changes in condition to the DON.

- Address routine concerns, monitor completion of assigned duties, and support service improvements.

- Carry the on-call phone 1-2 weeks per month, respond to staff and client concerns, and refer clinical concerns to the DON.

Qualifications

- Demonstrated caregiving experience and sound judgment when supporting older adults.

- Proven ability to teach or coach caregivers and provide effective staff leadership.

- Administrative experience, accurate documentation, and strong organizational skills.

- Clear communication, professionalism, discretion, and the ability to handle concerns calmly.

- Basic proficiency with email and electronic documentation.

- High school diploma or equivalent.

Experience as a caregiver supervisor or lead caregiver, experience conducting hands-on caregiver instruction, and dementia-care experience are preferred. Additional education in healthcare, business, or a related field is welcome.

Existing certifications are not required to apply. Guardian Senior Care provides training for certifications needed for assigned duties.

Pay: $25.00 - $30.00 per hour

Expected hours: 35.0 – 40.0 per week

Benefits:

• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program

Work Location: In person

Salary : $25 - $30