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Special Response Officer

Guardian Security Services
Melrose, IL Full Time
POSTED ON 11/20/2025 CLOSED ON 1/8/2026

What are the responsibilities and job description for the Special Response Officer position at Guardian Security Services?

Special Response Officers Needed for Afternoon & Night Shifts

Are you a highly skilled and motivated individual looking for a dynamic role in the protective and security industry? Do you thrive in an environment where your dedication and commitment are valued? Do you excel in customer service? If yes, then Guardian Security Services Inc is the perfect place for you. Come and join our team!

At Guardian Security Services Inc, we believe in making smart investments, and that starts with investing in our people. As a Security Officer, you will play a crucial role in ensuring the safety and security of our clients. We want you to become part of the Guardian Team.

About Us:

Guardian Security Services, a family-owned company, has been proudly serving the Chicagoland area for over fifty years.  We work diligently to find our team members opportunities close to

home, and a schedule that works best for you to provide a healthy work life balance.  Join the Guardian family where your efforts and hard work will be recognized, along with opportunities for career advancement and coupled with a comprehensive benefits package and competitive wages!  

Why Join Us:

  • Daily Pay, get paid when you want!
  • Roth IRA for retirement savings.
  • Health Insurance, Dental and Vision.
  • Virtual Urgent Care
  • Virtual Primary Care Services
  • Virtual Behavioral Health
  • Prescription Benefit
  • Payments for qualified out-of-pocket hospital expenses
  • Health Management Coaching
  • Personal Pathfinder Assessment
  • Laboratory and Genomic Screenings
  • Behavioral Change Workshops and Paths
  • Emotional Well-Being Solutions
  • Digital Coaching
  • Professional Tax Consulting Services

Your Responsibilities:

  • Understands and maintains general post instructions for that assigned post. 
  • Maintain practical knowledge of all additional and emergency post instructions that are called for by the client.
  • Maintain access control procedures set by management.
  • Effectively utilize access control systems, visitor management systems and CCTV systems as needed.
  • Document and report any property damage and special occurrences.
  • Monitor CCTVs to guard against trespassing.
  • Respond to incidents and document the event accurately.
  • Provide excellent Customer Service, Public Relation interactions and have an Impeccable image at all times.

Requirements:

  • Must be able to work afternoon and night shifts.
  • Strong attention to detail and excellent observation skills
  • Ability to remain calm and composed in all situations.
  • Good communication and interpersonal skills
  • Must be a minimum 21 years of age. 
  • Possess a High School Diploma/GED or military service record. 
  • Must have a valid Permanent Employee Registration Card (PERC) or willing to apply for one.
  • Must have a 20-hour training certificate or complete within in 30 days of employment.
  • All applicants must complete a pre-employment screening process to include drug screening.
  • Maintain an impeccable image and adhere to our professional grooming standards.
  • Must have mature demeanor, personality and attitude. 
  • Must possess strong customer service skills, public relation skills and the ability to interact well with people of diverse cultures and backgrounds.
  • Possess strong communication skills, both verbally, written and non-verbal.
  • Basic computer knowledge necessary.
  • Willingness to work in Access Control software programs.
  • Must maintain a working telephone at all times. 
  • Must have reliable means of transportation. 

If you are ready to take on this exciting and rewarding opportunity, apply now! Join our team at Guardian Security Services Inc and become part of a dedicated and enthusiastic workforce committed to making a difference in the security industry.

Good Business Is About Making Smart Investments.
At Guardian Security, We Invest In People!
We believe our employees to be our most important assets. When selecting our Security Officers, we continually strive to make the most appropriate fit between the applicant and our client's specific security needs. The Guardian hiring criteria and process is one of the greatest points of difference over our competition.

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