What are the responsibilities and job description for the Teller Supervisor position at GUARDIAN SAVINGS BANK?
Company Description
Guardian Savings Bank (GSB) is best known for making home ownership dreams come true for our customers. We also offer products, like checking and savings accounts, in our branches to meet the personal and business needs of all of our banking customers. If you are friendly, high energy, reliable, have a positive attitude and the desire to be part of a fun, growing, customer-focused team, we want you to be one of our front-line employees. Guardian Savings Bank is looking for a Teller Supervisor for our Jeffersontown branch.
Purpose of the role
As a Teller Supervisor you will support the assistant branch manager and branch manager by overseeing the efficient operation of the branch to ensure all operational functions are completely and properly performed by the staff while conveying a feeling of trust, service, security and satisfaction to customer and staff. You will be responsible for overseeing the teller function, working with the department to achieve growth and provide excellent customer service. These duties as a teller supervisor are contingent on the scope of the services that are offered at the facility.
Essential Duties and Responsibilities
- Complete deposits, withdrawals, and other financial interactions
- Provide excellent customer service
- Balance teller station
- Confirm accuracy of transactions
- Prepare, verify and issue cashier checks and personal money orders, and facilitate wire transfers
- Open new accounts
- Renegotiate certificates of deposit
- Review balances with employees and staff daily
Education and Experience
- High School Diploma, required; Associates degree and equivalent industry experience in related field, preferred.
- Minimum 1 year of working experience in a bank branch setting, required
- Minimum 1 year of working experience as Teller, required
- National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, preferred
- Proficient with Microsoft
Job competencies
- Organized and dependable
- Analytical and attention to detail
- Ability to problem solve and multi-task
- Verbal and Written Communication
- Self-Motivated
- Team Player
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change at any time; with or without notice.
Guardian Savings Bank is an Equal Employment Opportunity and Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.