What are the responsibilities and job description for the Branch Manager position at Guardian Savings Bank?
Company Description
Since founded in 1895, Guardian Savings Bank has been serving the local community by promoting responsible home ownership through prudent lending. We are headquartered in Cincinnati, Ohio, where we began, and currently operate 12 full-service branches and lending offices in Ohio and Kentucky. Guardian Savings Bank is looking for Branch Managers for our Ft. Thomas, Ft. Wright, Tri-County, and West Chester locations.
Purpose of the role
In this position, you will be responsible for branch sales, customer growth, and deposit retention. You will also direct and supervise the staff on day-to-day operations in the assigned branch location, ensuring delivery of quality customer service and achievement of sales or productivity goals.
Essential Duties and Responsibilities
- Oversee a staff of 3-5 employees
- Responsible for coaching, training, and reviewing employees
- Complete deposits, withdrawals, and other financial interactions
- Provide excellent customer service
- Balance teller station
- Confirm accuracy of transactions
- Prepare, verify and issue cashier checks and personal money orders, and facilitate wire transfers
- Open new accounts
- Renegotiate certificates of deposit
- Responsible for maintaining audit and compliance standards and reports and overseeing that subordinates do as well
Education and Experience
- High School Diploma, required; Associates degree and equivalent industry experience in related field, preferred.
- Minimum 3 years of experience in the branch with at least one year as an assistant branch manager highly, required.
- National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, preferred.
- Proficient with Microsoft Office Suite or related software.
Job competencies
- Ability to handle multiple tasks and meet deadlines.
- Excellent leadership and management skills.
- Excellent sales, customer service, and interpersonal skills.
- Excellent verbal and written communication skills.
- Excellent organizational skills and attention to detail.
- Ability to prioritize tasks, delegating when appropriate.
Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required for this position. Duties, responsibilities and activities may change at any time; with or without notice.
Guardian Savings Bank is an Equal Employment Opportunity and Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Guardian Savings Bank: Low Costs, Low Rates. Let us make home ownership a reality for you.