Director, Pharmacy Operations

Sauk Rapids, Minnesota, United States of America Extraordinary Care. Extraordinary Careers. With one of the nation’s largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career. Guardian Pharmacy of Minnesota, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Sauk Rapids, Minnesota. Why Guardian Pharmacy of Minnesota? We’re reimagining medication management and transforming care. Who We Are and What We’re About: Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered. We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you. Compensation range: $140K-157K annually Are you a pharmacy leader with a proven record of building high-performing teams, optimizing processes, and delivering results? We’re seeking someone with long-term care pharmacy experience and/or a combination of retail and hospital expertise who can inspire a long-tenured team, foster a culture of growth and collaboration, and work closely with senior leadership to drive operational excellence. As a key member of the management team, you will be responsible for ensuring the business operates within budget while maintaining exceptional customer service. You will make strategic decisions regarding operational staffing levels in advance of new business, implement technology enhancements to improve efficiency, schedule licensed staff in compliance with regulatory guidelines, and establish appropriate regulatory controls for the business. If you bring deep pharmacy expertise, a passion for continuous improvement, and a commitment to both team and customer success, we want to hear from you. Attributes Required: • Work Ethic/Integrity – must possess intrinsic drive to excel coupled with values in line with company philosophy • Leadership – ability to lead project teams to deadlines, while maintaining strong team orientation • Relational – ability to build relationships with business unit management and become “trusted advisor” • Strategy and Planning – ability to think ahead, plan and manage time efficiently • Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level • Team Oriented – ability to work effectively and collaboratively with all team members Essential Job Functions (include the following): • Ensure all prescriptions are input, filled and dispensed accurately, timely and within budget • Responsible for maintaining appropriate staffing levels to ensure operation runs smoothly within budget • Ensure operations are conducted in line with all state & federal regulations • Develop supervisory staff, provide input and directions as needed • Ensure operations has appropriate licensed coverage as required by Board of Pharmacy; develop schedule for coverage weekly/monthly • Identify and evaluate technology which has potential to improve efficiency in operations • Oversee workflow; identify problem areas and implement process improvements • Work with Director, Finance & Administration and Technician Supervisor to ensure prior authorization/refills are handled in a manner that minimizes uncollected revenue; implement processes and retrain as necessary • Contribute to production by working as a Pharmacist as required • Liaison with President to resolve conflicting priorities (budget vs. level of service, etc.) • May oversee purchasing for operations, including drugs and all supplies required, and manage inventory to plan • Occasional customer relations duties as assigned • Work with President/customer service to resolve all service issues in a timely manner to ensure the highest level of customer satisfaction • Work with President/customer service to ensure that new business is on boarded smoothly and efficiently • Other essential functions and duties may be assigned as needed Education and/or Certifications: • Bachelor's Degree (Pharmacy) or PharmD strongly preferred • State Pharmacist license without restrictions Skills and Qualifications: • 5 years of Director/Manager of Pharmacy Operations experience; preferably LTC experience, but will consider comparable experience in other practice settings • Experience managing multiple functional areas • Experience in a high-volume pharmacy practice • Advanced computer skills; pharmacy operations system experience preferred/required • Ability to work independently and deliver to deadlines • Ability to solve problems with minimal direction • Great attention to detail and accuracy • Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines • Quality minded; motivated to seek out errors and inquire when something appears inaccurate Work Environment: • Requires up to 10% travel, by air and ground • Ability to work flexible hours What We Offer: Guardian provides employees with a comprehensive Total Rewards package, supporting our core value of, “Treat others as you would like to be treated.” Compensation & Financial Competitive pay 401(k) with company match Family, Health & Insurance Benefits (Full-Time employees working 30 hours/week only) Medical, Dental and Vision Health Savings Accounts and Flexible Spending Accounts Company-paid Basic Life and Accidental Death & Dismemberment Company-paid Long-Term Disability and optional Short-Term Disability Voluntary Employee and Dependent Life, Accident and Critical Illness Dependent Care Flexible Spending Accounts Wellbeing Employee Assistance Program (EAP) Guardian Angels (Employee assistance fund) Time Off Paid holidays and sick days Generous vacation benefits based on years of service The Guardian Difference Our clients require pharmacy services that aren’t “cookie cutter.” That’s why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients’ needs. Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location. Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today’s dynamic business environment. At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce. Join us to discover what your best work truly looks like. Guardian Pharmacy Services is one of the largest and most innovative long-term care pharmacy companies in the U.S. Our nationwide network of locally operated pharmacies delivers customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, Guardian is redefining how pharmacy care is delivered. For more information, please visit www.guardianpharmacy.com Guardian Pharmacy Services is an equal opportunity employer and provides equal opportunity in employment for all qualified persons, without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Guardian Pharmacy takes reasonable steps to protect personal information of applicants. As part of our interview and hiring process, Guardian will never ask for financial, banking, or other personal identity information via phone, email, or chat nor would we ask that you purchase equipment or gift cards as part of the hiring process. All steps in the hiring process, including interviews, will be conducted by a Guardian employee or an approved vendor. Although we may use Zoom, Microsoft Teams, other similar communication platforms, we do not conduct interviews solely via the chat function in those platforms.

Salary : $140,000 - $157,000