What are the responsibilities and job description for the Warehouse Manager - Moving and Storage position at Guardian Moving Systems?
Warehouse Manager – Moving & Storage
Guardian Moving Systems | Memphis, TN
Full-time | In person
Guardian Moving Systems is hiring a hands-on Warehouse Manager to lead daily warehouse operations at our Memphis location. This person will manage household goods receiving and storage, maintain accurate inventory, lead warehouse employees, and help ensure moving crews are prepared for each day’s work.
Household goods moving and storage experience is required. Experience with Windfall warehouse management software is a plus.
The Warehouse Manager will work closely with the Operations Manager and assist with crew dispatch. The Operations Manager owns job scheduling and crew assignments; the Warehouse Manager supports execution of that schedule and communicates operational needs and changes.
Responsibilities
Warehouse Operations
- Oversee receiving, unloading, storage, retrieval, loading, and outbound shipments.
- Coordinate inbound and outbound activity with operations, customer service, drivers, and other moving agents.
- Maintain accurate inventories, shipment records, vault assignments, and storage locations.
- Ensure warehouse activity is recorded promptly and accurately in the warehouse management system.
- Inspect incoming goods and document damage, shortages, and shipment discrepancies.
- Enforce proper handling, padding, vaulting, stacking, and loading procedures to protect customers’ belongings.
- Organize receiving, staging, storage, and equipment areas to improve space utilization and retrieval efficiency.
- Maintain a clean warehouse with clear aisles, designated storage locations, and no unnecessary clutter.
Team Leadership
- Direct daily warehouse work according to priorities established with the Operations Manager.
- Train employees on safe handling, inventory procedures, equipment use, and warehouse standards.
- Set clear expectations and hold employees accountable for attendance, productivity, safety, and quality.
- Monitor warehouse labor hours and communicate staffing needs to the Operations Manager.
- Work alongside the team and assist with loading, unloading, and other warehouse duties as needed.
Dispatch & Operations Support
- Assist the Operations Manager with daily crew dispatch based on the established schedule and assignments.
- Communicate reporting times, job instructions, and approved assignment changes to crews.
- Verify crews have the required paperwork, equipment, packing materials, and supplies before departure.
- Report attendance issues, equipment shortages, and other concerns that could affect scheduled work.
- Help collect returned equipment and completed job paperwork when crews return.
- Assist with tracking equipment condition, supply levels, and maintenance needs.
Required Qualifications
- Previous household goods moving and storage experience.
- Experience supervising employees or leading crews in a moving or warehouse environment.
- Working knowledge of household goods inventories, vault storage, shipment handling, and damage prevention.
- Ability to assist with crew dispatch and communicate clear instructions.
- Strong organizational skills and attention to detail.
- Ability to address problems promptly and hold employees accountable.
- Basic computer skills and willingness to learn and consistently use warehouse management software.
- Ability to perform the physical duties of the position, with or without reasonable accommodation.
Preferred Qualifications
- Experience with Windfall warehouse management software.
- Forklift operating experience.
- Previous experience with a van line agent.
- Experience supporting moving company dispatch or operations.
- Experience handling commercial furniture, receiving projects, or delivery services.
Who We’re Looking For
We need a dependable leader who takes ownership of the warehouse, protects customers’ property, and follows through. The right person keeps inventory accurate, maintains an organized facility, communicates early, and helps crews leave prepared.
Pay: $55,000.00 - $58,000.00 per year
Benefits:
- 401(k)
- Paid time off
Work Location: In person
Salary : $55,000 - $58,000