Duties Planner, HOUSE OF COMMONS

What you'll be doingJoin the UK Parliament as a Duties Planner and play a key role in ensuring the House of Commons has the right people, in the right place, at the right time. This varied and fast-paced role sits at the heart of security operations, coordinating duties and staffing for a large and diverse team while helping Parliament respond effectively to changing operational demands.You'll manage postings, annual leave, overtime and training requests, while monitoring staffing levels, absences and working hours to ensure duties remain compliant with relevant regulations and policies. You'll work closely with security officers, operational managers and colleagues across the Duties Office, responding to enquiries and resolving staffing challenges with professionalism and sound judgement.This is an opportunity to develop valuable skills in workforce coordination, administration and operational planning within the unique environment of Parliament. You'll receive training on the relevant systems and work as part of a supportive team where communication, organisation and people skills are highly valued.Find out more about working at the House of Commons.Why Join us?In addition to your salary, we offer an attractive range of benefits including but not limited to: Generous annual leave starting at 30 days and increasing to 35 after one full working year.Enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27%Flexible working options that help you find a balance including enhanced maternity, paternity, shared parental and adoption leave, caring leave and alternative working patterns.What we're looking for Experience in using and managing a range of IT systems, databases, and digital platforms, with a good knowledge of the Microsoft Office.The ability to build good relationships and to co-operate with others.The ability to plan & prioritise well, with the ability to take initiative and remain calm under pressure.Excellent customer service skills.Experience in using a rostering system and scheduling & allocating staff. How to ApplyIf you would like to apply for this role, please submit your CV and covering letter with an 500-word limit.

More information on the application process can be found here: Application process - UK Parliament Additional InformationPlease ensure that you anonymise your application by removing any identifiable factors from your CV or Supporting Statement. Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances. We may close the vacancy prior to the closing date stated due to a high volume of applications.