Mortgage Loan Processor, Full-Time (West Allis)

BASIC RESPONSIBILITES:

Under general supervision, but in conformance with established policies and procedures, performs all the tasks which are required to process in-house and secondary mortgage loans from the time of application through closing.

OUR CORE VALUES:

The Mortgage Loan Processor will be expected to act in a manner which is in accordance with Guardian Credit Union’s values:

1. Relationships – We treat each other, our members, and our community with respect.
2. Accountability – We hold ourselves to a higher standard.
3. Teamwork – We work together to reach our goals.
4. Honesty – We believe in conducting ourselves with honesty, integrity, trust, and fairness.

ESSENTIAL FUNCTIONS:

1. Provides general and specific mortgage loan information and processing-related information to members and interested parties by telephone, e-mail and or in person. Resolves members’ questions/problems as needed.
2. Enters mortgage loan information into the Loan Origination System, including running credit reports and data entry into Desktop Underwriter, etc.
3. Work closely with Loan Officer and Underwriting to obtain required information to prepare the loan for closing.
4. Performs a variety of clerical duties including review, organization and processing of new files and related loan documentation.
5. Prepares files for underwriting and submits to PMI Company if applicable. Upon approval, informs all involved parties. Including sending each loan directly to underwriting and works to clear any and all conditions.
6. Contacting employers to obtain verbal verifications prior to a loan closing.
7. Responsible for collaborating with internal and external parties as needed to order payoffs, tax return transcripts and verification documents. Ensuring all deadlines for information submissions, underwriting decisions and closings are met.
8. Keeps mortgage staff and Loan Officer informed of progress of mortgage file and advises them immediately if problems arise.

SECONDARY FUNCTIONS:

1. Quotes rates to members and locks loans; discloses loan documents to members.
2. Aids in Non-Qualified Mortgage and Rapid Refinance loans as needed.
3. Disclosing Closing Disclosures to members within the allotted regulated timeframe and re-disclosing changes if needed.
4. Provides assistance to department personnel in special projects as needed and serves as backup for loan servicing duties to include posting payments, payoff requests, and other post-closing loan maintenance as needed.
5. Serves as Notary Public.
6. Other duties as assigned by Supervisor.

SKILLS AND ABILITIES REQUIRED:

Education/Experience: Any combination equivalent to education and experience that provides the required knowledge and skills is qualifying. Minimum of 3 years of experience in Real Estate Lending and Mortgage Lending, with no less than 1 year experience in secondary market processing. Government Lending knowledge is desired.

SKILLS:

1. Must be able to obtain/maintain active NMLS registration.
2. Knowledge of mortgage lending requirements on all types of mortgage loans, government and conventional.
3. Ability to cross-sell all credit union services effectively and accurately.
4. Applied knowledge of real estate lending documents and related terminology required.
5. Ability to perform detailed, analytical work and make independent decisions with a high level of accuracy.
6. Ability to follow policies and procedures as well as written and verbal instructions.
7. Demonstrate a level of product and industry knowledge to facilitate mortgage transactions.
8. A high level of interpersonal skills to communicate effectively with the membership and outside agencies via telephone and in person.
9. Ability to do semi-routine work and skilled in the use of office machines, and an on-line data processing system.
10. Proficient in Microsoft Excel and Word required.
11. Ability to interpret Credit Union policy and explain transactions posted to members' loan accounts.
12. Must be bondable; ability to maintain confidentiality.
13. Must present a professional, business-like appearance and manner.

WORK ENVIRONMENT:

While performing the duties of this job, the employee regularly works in an office setting.

PHYSICAL DEMANDS:

The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.

1. Ability to remain in a stationary position 75% of the time.
2. Ability to move about inside the office to access file cabinets, office equipment, etc.
3. Ability to constantly operate a computer and other office productivity equipment, such as a calculator, copy machine, fax machine, and printer.
4. Ability to move items, such as boxes, up to 50 lbs across office for various needs.

TRAVEL:

Local travel to worksites is required at times.

HOURS:

Some evening hours may be required at times, as well as rotating Saturday hours.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities