LOAN COORDINATOR

Major Duties and Responsibilities

• Reviews incoming documents to assure complete, accurate information and update information on computer system. Requests and verifies accuracy of incoming data and coordinates any problems/discrepancies with borrowers and loan originators. Assembles and analyzes borrower data and computes ratios for submission to loan underwriters. Prepares and sends commitment letters.
• Collect and verify proof of income, inspection of collateral, prepare title documentation and follow up. Collect 10-day payoffs from other financial institutions, complete and finalize all required loan documentations and handle disbursement of loan funds in a timely manner.
• Interacts with members to answer questions on loan qualification process, sets appointments with lending agents, and promotes all services available.
• Audits new account and loan paperwork and works with lending agents to troubleshoot and resolve audit issues.

Knowledge and Skills
Experience
Six months to two years of similar or related experience, including time spent in preparatory positions.

Education/Certifications/Licenses
High school degree or GED required.

Interpersonal Skills
Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.

Other Skills
Must have excellent written and verbal communication and interpersonal skills. Must be detail oriented and organized.

ADA Requirements
Physical Requirements
Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing/descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, computer terminal and keyboard, facsimile, calculator, and understands computer basics. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Working Conditions
Must be able to routinely perform work indoors in climate-controlled private or shared work area with minimal noise.

Mental and/or Emotional Requirements
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to perform basic mathematical calculations with extreme accuracy. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters. Ability to perform non-complex arithmetic calculations (addition, subtraction, multiplication, division, percentages) to prepare loan files for submission to loan underwriters, normally achieved through a high school education.