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Sales Manager

Guardian Alarm
Grand Rapids, MI Full Time
POSTED ON 12/31/2025
AVAILABLE BEFORE 1/29/2026

Guardian Alarm is looking for a dynamic sales leader who is ready to motivate, coach, and lead our Residential and Small Business Sales teams to success! In this highly visible and impactful role, Guardian’s Residential Sales Manager will drive the team to achieve revenue growth, increase lead conversion percentages and grow the Guardian brand by providing exceptional customer service. Join us in our mission to protect what matters most, exceed the expectation and bring peace of mind to our customers 24/7

Why work at Guardian - Employee Rewards 

  • Competitive compensation package with monthly and annual bonus potential
  • Coverage rich benefits packages available for you and your family
  • Retirement plan with 100% company match 
  • 8 Company paid holidays in addition to paid vacation/sick time off
  • Specialized, paid training when you start AND ongoing - Guardian invests in You!
  • Monthly employee appreciation and recognition events
  • Annual employee appreciation outings
  • Employee referral bonuses - get paid to bring more people like you to work for or become a customer of Guardian!
  • Free home alarm program for employees

Key Responsibilities:

  • Build a solid Residential Sales team that exceeds sales goals
  • Collaborate with senior leadership to develop sales quotas and strategies to grow the Guardian brand
  • Set and track sales targets and K.P.I. metrics for the Residential Sales team
  • Monitors employee productivity and motivates the team to reach daily sales goals
  • Coordinates team activities and projects to meet project timelines
  • Implement sales incentive programs and contests to increase employee performance
  • Provide coaching and training for Residential Sales team members
  • Conduct regular opportunity and K.P.I. review meetings with the team to ensure achievement against targets
  • Report to senior management on sales metrics, opportunities, and risks
  • Ensure accurate and complete information is captured in the customer relationship management (CRM) system by providing weekly data integrity checks

Experience/Competencies Required:

  • Some college or equivalent working experience required
  • Five years of sales experience required
  • Two years of sales team leadership required
  • Excellent sales and customer service skills with proven negotiation skills.
  • Strong supervisory and leadership skills.
  • Ability to build and maintain relationships with customers and team members
  • Thorough knowledge of territory, market, and customers
  • Excellent problem-solving skills
  • Positive, outgoing, results-oriented, ambitious, team leader 
  • Ability to motivate the team to consistently meet and exceed sales quotas
Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

Salary.com Estimation for Sales Manager in Grand Rapids, MI
$119,843 to $162,144
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