What are the responsibilities and job description for the Bilingual Front Desk Receptionist position at Guajardo Orthodontics?
Basic front desk requirements:
- Greeting patients and creating a great first impression.
- Answer phones and relay calls
- Schedule appointments
- Create patient files in Cloud 9 and Ortho Fi
- Make sure that each patients file is up to date and all documents are scanned in
- Assisting with insurance verification and providing proper documentation to support treatment planning.
- Collect payments
- Fluent in English and Spanish.
Financial area of responsibility:
- Run billing and insurance reports
- Keep track of all delinquent accounts and maintain active and dismissed patients
- Call patients regarding past due balances and make arrangements for payment collection
- Assisting patients with any financial related questions.
- Complete the daily financial close
Compliance area of responsibility:
- Run patient needing appointment reports
- Keep track of all active and dismissed patients
- Call patients regarding setting up appointments and make arrangements for appointment agreements
What we are looking for:
- Warm welcoming personality
- Strong communication and social skills
- Ability to multitask and stay organized
- Adaptable and team oriented.
- Eagerness to learn, grow and take on new challenges
Pay: $14.00 - $18.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Education:
- High school or equivalent (Required)
Work Location: In person
Salary : $14 - $18