What are the responsibilities and job description for the Transportation Dispatcher position at GTS TRANSPORTATION?
Job Overview
This is a full-time, on-site, role for Dispatcher at GTS Transportation Inc. The Dispatcher is responsible for coordinating and scheduling shipments, communicating with drivers and customers, and ensuring timely deliveries. The role involves managing logistics, problem solving all while maintaining a high level of customer service.
Responsibilities
- Oversees the timely delivery of products to all existing and new accounts
- Ability to integrate with company culture and align with company goals and vision
- Responsible for all aspects of dispatch including, but not limited to, routing, geographical knowledge, satellite tracking, driver communication and customer service
- Work with customers and drivers to ensure that on time delivery and commitments are met and effectively coordinate and communicate with customer during unexpected delays
- Ability to follow, track, and understand market conditions, new technologies relating to dispatch and delivery efficiency, and strategies to maintain competitive advantage
- Strong working knowledge of DOT rules and regulations ensuring compliance and safety
- Deep understanding of driver retention strategies
- Consistently utilize CRM systems and dispatch software including Ditat
- Ability to adapt to a changing environment and help in the development of the market area.
Skills
- Minimum of 1 years of dispatch experience
- Extensive knowledge of DOT rule and regulations
- Working Knowledge of HOS & TMW system
- Transportation dispatch software experience (i.e. Ditat)
- Proficient in Microsoft Office Suite
- Great communication and problem solving skills
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Work Location: In person
Salary : $60,000 - $80,000