What are the responsibilities and job description for the Desktop Support position at GTN Technical Staffing?
We are seeking a Desktop Support to join our team! You will resolve computer-related issues for your clients.
Responsibilities:
- Provide technical assistance with computer hardware and software
- Resolve issues for clients via phone, in person, or electronically
- Recommend hardware and software improvements
- Track customer issues and resolutions
Qualifications:
- Previous experience in IT, customer service, or other related fields
- Ability to build rapport with clients
- Strong troubleshooting and critical thinking skills
- Positive and professional demeanor
