What are the responsibilities and job description for the IT Support Technician - I position at GTA (Global Technology Associates)?
Looking for an IT Support Technician to work on site Lewisville, TX to work
NIGHT SHIFT.
Local and US Citizens Candidates ONLY
We are seeking an IT Support and Testing Engineer to join our team, primarily focused on testing and troubleshooting IT systems, with minimal systems administration. This role supports major customers in the buildout of 5G radio networks. You will be responsible for testing, troubleshooting, and supporting production IT and enterprise IT systems in a Windows and Linux environment.
Key Responsibilities:
- Testing & Troubleshooting: Focus on testing customer systems, identifying issues, and troubleshooting across IT systems, including production and enterprise environments.
- Systems Administration: Minimal involvement with systems administration (Windows/Linux), but familiarity is helpful.
- Production IT Support: Assist in monitoring, supporting, and troubleshooting production IT environments.
- Automation Testing: Use low-code tools like Power BI and Windows PowerShell for scripting and automation. Lab testing experience is a plus, though tools and training will be provided.
- Customer Collaboration: Work with major telecommunications customers to ensure the smooth deployment and performance of systems.
Tools & Technologies:
- Operating Systems: Primarily Windows and Linux environments.
- Scripting Languages: Power BI, Windows PowerShell, and low-code scripting tools.
- Testing Tools: Training will be provided on the specific automation and testing tools in use.
Experience & Qualifications:
- Experience in IT support, particularly troubleshooting and production IT environments.
- Background in lab testing or manufacturing environments is highly desirable.
- Prior experience with telecommunications systems or 5G network builds (preferred, but not required).
- Strong problem-solving skills with an ability to quickly identify and resolve issues in production systems.
- Experience with low-code scripting tools and a willingness to learn new technologies.
What you didn’t know about us:
- Competitive salary
- Health, Dental and Vision Benefits
- Short/Long Term Disability and Critical Care/Illness Protection
- Life Insurance and Retirement Plans
- Employee Assistance Program
- With this position, you will get the opportunity to work with our game changing clients and further advance your already valuable experience in the telecom industry!
We are Connectors. We thrive on ‘quality over quantity’ and put in the work building strong relationships. We create connections, discover qualities, uncover skills, and place people with accuracy. We are your true partner!
We are Collaborators. You’ll be working with a wholly-owned subsidiary of Kelly and part of the Kelly Telecom division. It allows us to be as nimble and fiercely competitive as a startup while having the backing of a multibillion dollar publicly traded company which has been in business for 75 years. With direct access to hiring managers, services don’t stop at standard recruiting processes. We use our expertise to improve your application skills and provide ongoing career support.
We give 24/7 Support. We are in this together. We provide around the clock availability, competitive employee benefits, and continuously check-in to make sure things are going smoothly. Check out our Glassdoor page!
Kelly Telecom is an equal opportunity employer and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability, or any other characteristic protected by law. For more information click Equal Employment Opportunity is the law.
You should know: Your safety matters! Vaccination against COVID-19 may be a requirement for this job in compliance with current client and governmental policies. A recruiter will confirm and share more details with you during the interview process.
#JobsAtKellyTelecom
Job Type: Contract
Pay: $55,000.00 - $65,000.00 per year
Ability to Relocate:
- Lewisville, TX: Relocate before starting work (Preferred)
Work Location: In person
Salary : $55,000 - $65,000