What are the responsibilities and job description for the Claims Team Leader Oklahoma/Kansas/Louisiana position at GT Independence?
General Description:
The Claims Team Leader is responsible for the supervision, training and development of a team of Claims Specialists. The Claims Team Leader manages the submission of claims data, payments and works with team members and agencies to resolve outstanding claim issues.
Responsibilities and Duties:
· Be the point person for questions from your team members. Coordinate answers with agencies and/or internal departments including Operations.
- Sign off/approve credit memos and employee receivables.
- Assist with administrative accounting procedures per Controller/CFO.
· Audit team performance, monitor team metrics and manage claims process.
· Train new employees and existing employees in department procedures and agency requirements.
· Assist in developing claims procedures for all new agencies prior to transitioning to Claims Specialist.
· Prepare A/R reports for your team’s agencies to monitor unpaid claims. Work with team members and agencies to collect outstanding payments.
· Communicate with Claims Manager including but not limited to: training issues, agency challenges, unbilled items and A/R issues.
- Attends trainings, conferences and staff meetings.
- Participates in company continuous improvement processes.
- Uphold Mission and Values
- Other duties as assigned by Claims Manager.