What are the responsibilities and job description for the Receptionist / Customer Service Representative position at GSP Insurance Group?
This is more than a front desk role its your entry point into the insurance industry. As our Receptionist/Customer Service Representative, youll be the first friendly face or voice clients encounter while learning the business from the ground up.Its an entry-level position with a clear career path to grow into a Licensed Account Manager or Producer. If youre motivated, organized, and eager to build a career, this role is the perfect place to start.BenefitsAnnual Base Salary Based on ExperiencePaid Time Off (PTO)Health InsuranceDental InsuranceVision InsuranceHands on TrainingMon-Fri ScheduleCareer Growth OpportunitiesResponsibilitiesGreet clients in person and by phone, creating a welcoming experienceAnswer calls, route inquiries, and take accurate messagesAssist with client service tasks such as payments, ID cards, and policy documentsProvide administrative support to account managers and producersKeep the office organized and running smoothly (filing, scheduling, mail, supplies)Learn agency systems and processes (training provided)Support the team at community events and agency initiativesGrow into more client-facing responsibilities as knowledge and licensing increaseRequirementsPositive, professional, and welcoming attitudeExcellent communication skills (in-person and phone)Organized, detail-oriented, and dependableQuick learner with a willingness to grow into insurance rolesComfortable with computers (email, Microsoft Office; agency systems will be trained)Previous customer service or receptionist experience helpful, but not requiredInsurance license preferred but not required well help the right candidate get licensed
Salary : $25,000 - $40,000