What are the responsibilities and job description for the Warehouse Supervisor position at GSM Services?
Are you looking for a reputable, stable company with supportive management who will value what you bring to the organization? If you are a self-motivated individual with great work ethic, then we would love to get to know you!
About GSM Services
GSM Services is a 4th-generation family-owned business, proudly serving the Greater Charlotte area for nearly 100 years. We’ll celebrate our 100 years in business in 2027, a testament to our stability and commitment to excellence. Our focus is on commercial roofing and air conditioning services within a 50-mile radius of Charlotte, NC, and the majority of our projects are negotiated with repeat customers who trust us for quality and reliability.
The great people we add to our team enjoy a fun, friendly workplace where we provide training and benefits to allow us to keep them for years. Our high standards and uncompromising commitment to customer satisfaction has made GSM Services a success and a great place to work. We are always looking for qualified individuals who are willing to provide the highest quality of work possible. GSM Services wants to be the best place to work in our region and it takes teamwork to come together, work together and succeed together.
Warehouse Supervisor
GSM Services
Are you an experienced warehouse leader who thrives in a fast-paced environment? Do you enjoy building strong teams, improving processes, and ensuring materials get where they need to be safely and on time?
At GSM Services, we're looking for a Warehouse Supervisor who is passionate about operational excellence, safety, and team development. In this leadership role, you'll oversee the daily operations of our warehouse while supporting HVAC, sheet metal fabrication, service, and construction teams that keep our customers' projects moving.
If you're a hands-on leader who enjoys solving problems, developing people, and making an impact every day, we'd love to meet you.
What You'll Do
As our Warehouse Supervisor, you'll lead daily warehouse operations by:
- Supervising warehouse associates, material handlers, and delivery drivers.
- Coordinating receiving, storage, picking, staging, and delivery of materials.
- Ensuring materials are available to support fabrication, service, and construction teams.
- Working closely with the Inventory Manager to maintain inventory accuracy and efficient material flow.
- Scheduling staff and assigning daily priorities to meet operational demands.
- Coaching, training, and developing team members while promoting accountability and engagement.
- Coordinating jobsite deliveries and optimizing transportation schedules.
- Maintaining warehouse organization, staging areas, and standardized processes.
- Ensuring forklifts, trucks, and warehouse equipment are inspected and properly maintained.
- Championing workplace safety by enforcing OSHA, DOT, and GSM safety standards.
- Leading safety meetings, conducting inspections, and maintaining a clean, organized warehouse.
- Identifying opportunities to improve productivity, efficiency, and warehouse operations through continuous improvement initiatives.
- Supporting after-hours or emergency operational needs when required.
What We're Looking For
Required Qualifications
- High school diploma or equivalent.
- Three or more years of warehouse leadership or supervisory experience.
- Experience managing shipping, receiving, logistics, and material staging.
- Strong organizational, communication, and leadership skills.
- Experience operating material handling equipment.
- Proficiency with Microsoft Excel, Outlook, and Teams.
Preferred Qualifications
- Experience in HVAC, construction, sheet metal fabrication, or industrial distribution.
- Forklift certification.
- Experience leading teams in a high-volume operational environment.
What Makes You Successful
You'll excel in this role if you:
- Lead with integrity, accountability, and professionalism.
- Enjoy coaching and developing employees.
- Can prioritize multiple projects in a fast-paced environment.
- Have strong problem-solving and decision-making skills.
- Pay close attention to detail while keeping the big picture in mind.
- Value teamwork, customer service, and operational excellence.
- Make safety your top priority every day.
Physical Requirements
This position requires the ability to:
- Stand and walk throughout warehouse facilities for extended periods.
- Lift and carry up to 50 pounds.
- Operate warehouse equipment safely.
- Work in varying indoor and outdoor weather conditions.
- Climb ladders and safely access storage areas.
Benefits & Perks
At GSM Services, we believe in taking great care of our team—on and off the job. Our coworkers enjoy a comprehensive benefits package designed to support your health, growth, and overall quality of life, including:
- Paid Time Off (PTO) to recharge and enjoy life outside of work
- Paid Holidays throughout the year
- Health Insurance with quality coverage options
- Dental and Vision Insurance
- 401(k) Retirement Plan with company support
- Profit Sharing Program—your contribution helps us grow, and you share in the success
- Life Insurance paid by the company
- Short-Term Disability Coverage
- Company Vehicle (role-dependent)
- Branded Uniforms provided at no cost
- Company-Paid Training & Professional Development
- Tuition Reimbursement to support continued education
- Apprenticeship Opportunities for skill-building and career progression
- Recruitment Incentive Bonus Program
- Gym Membership Program
- Health & Wellness Program
- A Supportive, People-First Workplace Culture
Why GSM Services?
At GSM Services, our warehouse is the backbone of our operations. Every shipment, delivery, and staged order helps our service technicians, fabrication teams, and construction crews deliver exceptional results for our customers.
We believe in investing in our people, promoting teamwork, maintaining the highest safety standards, and continuously improving the way we work. If you're looking for an opportunity where your leadership can make a measurable impact, we'd love to have you on our team.
Join GSM Services and help lead a warehouse operation that keeps our business—and our customers—moving forward. Apply today!