What are the responsibilities and job description for the Operations Supervisor position at GSM - Green SM?
We’re hiring an Operations Supervisor to support and oversee daily fleet operations, including vehicle and driver management, maintenance coordination, and service quality control. This is a hands-on role ideal for someone with automotive experience, strong organizational skills, and the ability to think fast under pressure.
Key Responsibilities
- Supervise day-to-day operations of the driver and vehicle fleet
- Coordinate vehicle maintenance, repairs, and insurance claims
- Monitor service quality, revenue performance, and team productivity
- Manage and train new drivers , and support performance recognition programs
- Organize driver groups into efficient, manageable clusters
- Ensure compliance with all internal policies and procedures
- Collaborate cross-functionally to solve issues as they arise
Qualifications
- Degree or diploma in Automotive, Business, Human Resource Management, or related field
- Valid driver’s license
- Proficient in basic computer tools (MS Word, Excel, etc.)
- Experience in fleet operations, vehicle maintenance, and insurance processes
- Hands-on experience managing technical vehicle issues and driver operations
- Strong problem-solving skills in operational and incident scenarios