Collections Representative

GSD Search has been engaged to identify 3 Collection Representatives for a client HQ in Antioch. This is a new department looking to bring on individuals that are eager to expand their careers!

Start Date: ASAP

Direct Hire

Openings: 3

Hybrid- Nashville

Salary Ranges- $22-25/HR

Responsible for collecting and processing accounts receivable.

Interview: First round Teams call

Second round in person interview

Essential Job Duties

Assist team members and leaders in collection efforts.

Assist in any combination of these duties: Review monthly accounts receivables accounts, target past due charge account invoices, or COD account invoices.

Provide outbound communications, such as calls, faxes, and collection letters to Customers and Company employees from other departments and locations as requested by leadership.

Provide support to leadership with inbound communications as needed.

Prepare and send external mail and overnight packages originating from Collections staff.

As assigned, manage inbound and outbound communications to/from Group email boxes.

Assume other duties as assigned.

Supervisory Responsibilities

Not responsible for supervising employees.

:Education & Experience

Bachelor's Degree or equivalent work experience.

1 years of related experience required.

Preferred Requirements

No Preferred Education Required.

2 years of experience in business-to-business collections.

Knowledge/Skills/Abilities

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rates, ratios, and percentages and to draw and interpret graphs.

Frequent use of Outlook, Word, Excel, graphics, etc. Ability to create, maintain, and incorporate functions into Word documents, Excel spreadsheets, databases, and PowerPoint presentations to support business objectives.

Regularly uses moderately complex oral and written skills. May train others in functional areas, interact with others, and make presentations to departments or middle management.

Problems encountered are routine, somewhat repetitive, and generally solved by following clear directions and procedures.

Decisions generally affect own job or assigned functional area.

Results are defined; sets personal own goals and determines how to achieve results with few or no guidelines to follow; supervisor/manager provides broad guidance and overall direction.

Handle multiple tasks or projects simultaneously with moderate complexity.

No additional competencies required.

Essential Physical Demands/Work Environment

Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse, frequently.

Travel may be required periodically, including overnight stays (contingent on position requirements).

Must be able to lift up to 25 pounds.

Benefits:

Health/Dental/Vision Insurance

Paid Time Off

Paid Parental Leave

Fertility Coverage

401k with Generous Company Match

Company Paid Life Insurance and Long-Term Disability

Short-Term Disability

Employee Assistance Program

Tuition Reimbursement

Employee Discounts

PNC Daily Pay Option