Field Service Technician

Field Services Technician

Overview/Job Summary:

Gryphon Environmental, Inc. is a design/build original equipment manufacturer and leader in advanced drying technology. Our products serve a variety of industries including municipalities, waste water treatment, and agriculture. Our Owensboro, Kentucky facility is seeking to add a talented Field Services Technician to our team who can help expand the capabilities of the Operations Department. The purpose of this role is to oversee field installations, fabrication, and assembly of Gryphon equipment.

Responsibilities Include:

· Work with Operations Team to plan install and commissioning trips.

· Travel to customer locations as part of the installation and commissioning team.

· Meet with equipment representatives at customer locations to understand customer needs, provide solutions, and troubleshoot equipment.

· Travel to new customer site to collect samples for analysis and site layouts.

· Ensure all employees are using safe work practices.

· Effectively communicate with Gryphon management team, customers, install crews, and contractors at the job site utilizing several forms of communication including teleconference, email, text, and Microsoft Teams.

· Utilize experience in mechanical, welding, and electrical skilled trades to help provide solutions in the field.

· Conduct industrial process troubleshooting working with air flow, high temperatures, automation, mechanics, pumps, piping, and fabrication.

Required Qualifications:

· Associate degree or equivalent combination of technical training and industrial field experience.

· Driven strategic, forward-thinking, self-starter, strong initiative.

· Experience working in industrial fabrication. High level knowledge in welding, mechanical and electrical fields.

· Ability to solve problems in the field by using troubleshooting techniques such as RCA, 5 Why’s, and Fish Bone Diagrams.

· Must be self-motivated, have a strong attention to detail and able to work with minimal guidance.

· Willingness to work extended hours/weekends and travel as needed.

· Ability to work on multiple projects simultaneously with tight deadlines.

· Read and understand layout and fabrication drawings.

· Strong customer service orientation and ability to maintain professionalism under pressure.

· Travel approximately 60-75% of the time, with typical trips lasting 5-8 days. Travel is domestic within the United States.

Additional Benefits and Perks:

· Company-paid Lodging

. Competitive Per Diem

. Company Vehicle and Company-Paid Fuel

. Company Tools

. Boot Allowance

. Company Uniform

. Company-provided Work Phone

Job Type: Full-time

Pay: From $62,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $62,000