What are the responsibilities and job description for the Cabin Agent position at GRUPO EULEN USA?
Job Details
Description
About us
The Cabin Agent plays a vital role in ensuring aircraft cabins are cleaned, sanitized, and fully restocked to meet airline, company, and regulatory standards. Assigned to support various airlines, this position requires flexibility, attention to detail, and the ability to adapt to different aircraft and operational needs. The role ensures each aircraft is ready for passenger boarding and on-time departures by maintaining a clean, safe, and welcoming environment.
Key Responsibilities
The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position requires the incumbent to be able to speak and be understood, hear, and comprehend the English language, stand for long periods of time, be able to lift approximately 50 pounds, be able to relocate in the event of an emergency, and have a neat and professional appearance.
Work Environment
The Security Floater will work both indoors and outdoors in secure airport environments, often under variable weather conditions and elevated noise levels. Standard office equipment may be used for reporting and communication.
EEOC
Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes.
Description
About us
The Cabin Agent plays a vital role in ensuring aircraft cabins are cleaned, sanitized, and fully restocked to meet airline, company, and regulatory standards. Assigned to support various airlines, this position requires flexibility, attention to detail, and the ability to adapt to different aircraft and operational needs. The role ensures each aircraft is ready for passenger boarding and on-time departures by maintaining a clean, safe, and welcoming environment.
Key Responsibilities
- Lift and carry cleaning equipment, cleaning trays, and cases of supplies to service the aircraft.
- Conduct interior searches and security inspections of aircraft in compliance with TSA, FAA, and company requirements.
- Perform detailed cabin cleaning, including:
- Wiping tray tables, windows, and armrests
- Vacuuming carpets and seating areas
- Mopping galley floors
- Cleaning lavatories and emptying receptacles
- Remove all trash and dispose of it in designated containers.
- Restock food, beverages, magazines, pillows, blankets, and other cabin supplies according to airline specifications.
- Conduct visual sweeps of aircraft to ensure no items are left behind; report and return lost items to the proper authority.
- Load supplies onto service trucks, return unused items to storage, and maintain the cleanliness and organization of the supply room..
- Monitor and maintain supply inventory to support continuous operations.
- Provide professional and courteous service to crew members, flight attendants, and passengers when approached.
- Arrive punctually to assigned shifts and workstations to support on-time departures.
- Other duties as assigned
- Must possess at least a high school diploma or equivalent.
- Previous airport, janitorial, or hospitality cleaning experience preferred.
- Ability to work varied schedules, including nights, weekends, and holidays.
- Ability to interact professionally with employees, passengers, clients, and regulatory personnel.
- Must pass a criminal background check and pre-employment drug screening.
- Physical ability to stand, walk, lift (up to 50 lbs.), bend, push, and pull for extended periods.
- Willingness to work outdoors in varying weather conditions and in high-noise airport environments.
- Flexibility to work across multiple posts and adapt to sudden operational changes.
- Professional demeanor, reliability, and commitment to high service and safety standards.
The physical demands described here are those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position requires the incumbent to be able to speak and be understood, hear, and comprehend the English language, stand for long periods of time, be able to lift approximately 50 pounds, be able to relocate in the event of an emergency, and have a neat and professional appearance.
Work Environment
The Security Floater will work both indoors and outdoors in secure airport environments, often under variable weather conditions and elevated noise levels. Standard office equipment may be used for reporting and communication.
EEOC
Grupo Eulen is an equal opportunity employer and will consider all applicants without regard to race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, and all other protected classes.