Analyst, B2B (Business Operations Analyst)

Why Work For Us

Grubhub, part of Wonder, is all about connecting hungry diners with our network of over 375,000 merchants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!

Grubhub is looking for an innately curious, data-driven Business Analyst to join our Corporate Rev Ops & Analytics team. The Corporate team is responsible for leading Grubhub’s B2B business helping other businesses increase efficiency and attract and retain top talent by connecting them with their favorite local restaurants. With group ordering, catering and corporate-friendly features like budgets, rules and consolidated billing, feeding the office has never been easier.

In this role, you will use a deeply analytical approach to support projects such as helping corporate customers get more value from our offerings, optimizing strategic marketing campaigns, and ensuring we retain our best customers. To succeed you should approach work like an owner. You will be handed tough problems with limited context, and you’ll be expected to ask smart questions and move things forward with little additional direction.

The Impact You Will Make

• Leverage large, potentially messy data sets to derive insights that guide stakeholders across the company to capitalize on key areas of opportunity
• Identify trends and shifts in customer behavior related to the release of new programs and products, and make recommendations for improving retention and driving growth
• Analyze performance of lifecycle marketing campaigns (acquisition, product marketing, CRM) to develop strategic insights informing marketing investments and optimizations
• Create reports and dashboards to inform and empower everyone on the team to make better decisions
• Drive ad-hoc analyses for cross-functional teams including Sales, Operations, Customer Success, Marketing, and Care
• Be curious! Find data nuggets, trends, and other analytical goodies that help us grow faster and generate more profit.
  
  

What You Bring To The Table

• Bachelor’s degree in a technical or analytical field
• 2-4 years of experience in an analytical role; start-up, e-commerce, or technology background a plus
• Strong analytical skills with an ability to dive deep, summarize, and communicate important data
• Ability to solve ambiguous problems and make sense of complex and interconnected systems
• Critical thinker with strong analytical skills (SQL, Excel, and Tableau)
• Track record of driving results on cross functional teams
• Excellent written and verbal communicator
• Comfortable working in a fast-paced environment with ambitious goals
  
  

Base Salary

New York: $96,000- $121,500

Wonder Group uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.

And Of Course, Perks!

• PTO. Grubhub employees enjoy a generous amount of time to recharge.
• Health and Wellness. Excellent medical, dental and vision benefits, employee network groups and paid parental leave are just a few of our programs to support your overall well-being.
• Free Meals. Our employees get a weekly Grubhub credit to enjoy.
• Social Impact. At Grubhub we believe in giving back through programs like the Grubhub Community Fund. Employees are also given paid time off each year to support the causes that are important to them.
  
  

Grubhub is an equal opportunity employer. We welcome diversity and encourage a workplace that is just as diverse as the customers we serve. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you’re applying for a job in the U.S. and need a reasonable accommodation for any part of the employment process, please send an email to TalentAcquisition@grubhub.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.

If you are a resident of the State of California and would like a copy of our CA privacy notice, please email privacy@grubhub.com.