What are the responsibilities and job description for the Product Manager – Sheet Rubber position at GRT Rubber Technologies?
General Nature of Job:
Responsible for developing new business and maintaining current sheet rubber accounts
Essential Functions:
- Conducts sales activities to develop new sheet rubber business
- Make regular customer contact to achieve sales goals, promote customer good- will and takes actions to increase sales.
- Takes telephone calls from distributors, end-users, and processes the request using available resources and materials.
- Prepare pricing and discounts on standard product lines
- Collect information regarding applications, parameters, drawings, and makes a recommendation; works with appropriate GRT personnel to determine correct product.
- Coordinate with engineering and various departments regarding product development, service recommendations, product test results, customer complaints, inspection methods, and costs of new product development in relation to sales
- Completes quote follow up in conjunction with internal sales team to turn quotes into orders.
- Conduct training/capabilities programs for inside sales, distribution and end users as required.
- Evaluates urgency of the customer requirement and coordinates with production to obtain lead time delivery dates, expedite deliveries, or move up dates on new or existing orders.
- Conducts customer surveys to evaluate market conditions and present the voice of the customer.
- Prepare month end sales data and other sales data as requested by sales manager. Measure sales efforts against goals.
- Represents the company through memberships in trade associations and societies and assists in creating standards for the industry.
- Keeps VP Sales fully informed on all critical situations regarding quality, price, delivery or any sales problems.
Other Responsibilities:
- Performs all other duties as assigned by the VP/ Sales & Marketing.
- Build effective internal and external partnerships and alliances.
- Work well and effectively with customers.
- Work independently and within a team.
- Think analytically and be a problem solver.
- Maintain confidentiality of company information.
- Create a team environment; be positive, and support employee morale.
Position Qualifications:
- B.S. Degree or equivalent experience and education.
- Sheet Rubber sales experience preferred.
- Excellent communication skills (written and oral)
- Proficient in Microsoft Office Computer Applications
- Able to work in high paced, multi-task environment
- Self-Starter with supervisory skills
- Ability to climb stairs, ladders, or other equipment necessary to access equipment.
- Maintain a valid driver's license and have a good driving record.
Working Conditions:
Office and plant environment/ some travel