Senior Field Engineer

• Location: Fairfax, VA 22033
• Pay: $75,000 - $100,000 a year
• Job type: Full-time
  
  

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Benefits

Pulled from the full job description

• Professional development assistance
• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Employee discount
• Vision insurance
• Health savings account
• Dental insurance
• Life insurance
  
  

Full Job Description

Highlight

Imagine a world where technology problems don’t hold businesses back they propel them forward. A world where even small and mid-sized companies operate with enterprise-level reliability, speed, and security. This is the world we engineer at GRS Technology Solutions.

Team and Mission

You’ll join a high-performing engineering team that takes full ownership of client environments — from the field, onsite, and face-to-face. Our mission is simple: deliver technology that helps clients grow, stay secure, and stay ahead. As the Senior Field Engineer, you’ll directly impact that mission by being the person clients trust most when the stakes are high and the solutions must be precise.

Culture and Work Ethos

We hold ourselves to an elite standard - ordinary is not in our vocabulary. We take initiative, solve root problems, and never hide behind excuses. We stay real, stay human, and deliver excellence even when things shift around us.

Candidate Challenge

If your gut isn’t screaming “HELL YEAH, THIS IS EXACTLY HOW I WORK,” stop reading. This is not a role for average performers - only for those who excel under pressure, lead from the front, and crave constant growth.

Job Overview

As the Senior Field Engineer, you are the frontline technical leader and the face of GRS for many of our clients. You will lead field operations, solve high-level escalations, mentor Engineers, and ensure every onsite and remote engagement reflects our elite standards. From complex troubleshooting to server implementations, network upgrades, client onboarding, and project execution - you are the anchor of stability, expertise, and professionalism on the ground.

Mission Alignment

Your work enables clients to operate confidently, securely, and efficiently by ensuring their technology is built right, maintained proactively, and supported with excellence. You bring our mission to life by delivering enterprise-grade support, security, and clarity - directly onsite, where it matters most.

Role Highlights - You Will LOVE

• Leading onsite support and being the go-to expert when the situation is urgent or complex.
• Mentoring Junior Engineers and elevating their technical and professional performance.
• Delivering server setups, network deployments, workstation rollouts, and project execution.
• Handling escalated tickets with precision and calm under pressure.
• Developing and Improving processes
• Building deep client relationships through trust, communication, and consistent results.
• Conducting proactive maintenance to keep environments stable, secure, and future-ready.
• Work side by side with the team in the office when no field work is required.
  
  

Candidate Attributes

You are the kind of engineer clients remember -because you deliver excellence every time.

You Are

• Professional, composed, and confident in front of clients - especially under pressure.
• A technical leader with strong hands-on skills across networking, servers, Microsoft ecosystems, and cloud environments.
• A natural mentor who raises the performance of everyone around you.
• A strategist who sees the full environment - infrastructure, processes, business needs.
• An exceptional communicator who can translate technical issues into simple, human language.
• A disciplined executor - documentation, processes, and follow-through are non-negotiable for you.
• Someone who takes initiative before problems appear - proactive by default.
• Growth-driven, curious, and constantly improving.
• Fully aligned with our culture of integrity, innovation, respect, and accountability.
  
  

You don’t just fix issues.

You elevate systems, relationships, and standards.

Qualifications

• 4 years IT support/Field Engineering
• Strong in Windows, MS 365, networking, and servers
• Excellent communication & client-facing skills
• Strong documentation & follow-through
• Certifications a plus
  
  

Welcome to the next level of your career. Welcome to GRS.

Application Question(s)

• Are you willing to obtain the following certifications if you don't already have them within the next 90-120 days on the job? The company will cover the cost for this.
• Engineering Cisco Meraki Solutions (ECMS 500-220)
• SC200
• AZ500
  
  

Education

• Bachelor's (Preferred)
  
  

Experience

• Technical support (Field and MSP): 4 years (Preferred)
  
  

License/Certification

• Driver's License (Required)
  
  

Ability To Commute

• Fairfax, VA 22033 (Required)
  
  

Work Location: In person

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