What are the responsibilities and job description for the Coupong Marketplace Manager position at Growve?
Company Overview:
Growve is a leading health and wellness company specializing in acquiring, operating, and growing world-class brands within the active nutrition, dietary supplement, and beauty verticals. Our portfolio includes 15 brands and thousands of unique products.
Position Title: Coupang Marketplace Manager
Location: St. Petersburg, FL preferred; highly qualified remote candidates may also be considered.
Position Overview:
We are looking for a Coupang Marketplace Manager to lead and grow Growve’s presence on Coupang in Korea. This role will own day-to-day marketplace operations, including launching and optimizing product listings, managing performance, and driving sales growth across assigned brands. This role requires strong eCommerce marketplace experience, particularly with Coupang or similar Korea- or Asia-based marketplaces and ownership of strategy and execution in a high-growth channel.
Objectives and Responsibilities:
- Own day-to-day management of Growve’s Coupang marketplace business.
- Create, launch, and maintain product listings for assigned brands and SKUs.
- Monitor account health, listing status, product visibility, and overall marketplace performance.
- Ensure pricing, inventory, content, and promotional activity remain accurate and competitive.
- Manage operational issues, troubleshoot listing or account problems, and work toward timely resolution.
- Develop and execute strategies to grow sales and brand presence on Coupang.
- Identify opportunities across assortment, pricing, promotions, content, and marketplace visibility.
- Analyze marketplace trends, competitor activity, and product performance to drive growth.
- Support new product launches and ongoing expansion of Growve’s catalog within the Korea market.
- Partner with internal teams to improve conversion, traffic, and overall sales performance.
- Oversee creation and optimization of product detail pages, including titles, bullets, descriptions, images, and backend attributes.
- Ensure listings are localized and optimized according to Coupang best practices and customer expectations in Korea.
- Collaborate with internal content, creative, compliance, and brand teams to improve PDP quality and performance.
- Maintain listing accuracy and consistency across the marketplace.
- Track and report on key KPIs such as GMV, traffic, conversion rate, ad performance, and profitability.
- Use data to identify issues, prioritize opportunities, and guide decision-making.
- Provide regular updates and recommendations on business performance, risks, and growth opportunities.
- Coordinate with external partners, agencies, translators, or marketplace contacts as needed.
- Support workflow management through internal systems and project tools.
- Help ensure smooth order flow, inventory availability, and issue resolution.
- Identify process gaps and recommend improvements to increase efficiency and scalability.
- Support development of SOPs and best practices for managing the Coupang channel.
Skills and Qualifications:
- 4 years of experience in eCommerce, marketplace management, or digital commerce
- Direct experience selling on Coupang strongly preferred
- Experience with other Korea-based or Asia-based marketplaces is highly valued
- Strong understanding of marketplace operations, listing setup, merchandising, and performance management
- Experience launching products and growing sales within an online marketplace environment
- Strong analytical mindset with the ability to interpret data and translate insights into action
- Familiarity with product catalog tools, spreadsheets, and marketplace seller platforms
- Highly organized with strong attention to detail and follow-through
- Ability to manage multiple priorities and work cross-functionally in a fast-paced environment
- Strong communication skills and an ownership-driven mindset
- Korean language skills are a plus, but not required, depending on candidate experience and support structure
Additional Details & Benefits
- Full Time with Competitive Pay
- Health Benefits Package
- 401(k)
- Progressive working environment
- Corporate offices located in Tennessee | Florida | Utah
Notice to Recruiters — We do not work with outside recruiting agencies. Please do not solicit.
This description is not intended to be an exhaustive list of responsibilities and qualifications. The position, duties, and qualifications are subject to change at any time