Director, Revenue Operations

About Us:

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

What You’ll Be Doing: 

Grow Therapy is seeking a Director of Revenue Operations to lead and scale our revenue systems, strategy, and insights across the entire go-to-market organization. Reporting to the VP of Provider Experience, you will oversee the alignment of Sales and Customer Success operations to drive predictable and efficient revenue growth.

You’ll define and execute the strategic roadmap for our RevOps function—owning everything from GTM data infrastructure and analytics, to process optimization, forecasting, and systems governance. As a player-coach, you’ll manage and develop a high-performing team, while working cross-functionally with senior leadership to inform revenue strategy and ensure scalable operations as we enter our next phase of growth.

This is a unique opportunity to architect a world-class RevOps function at a high-growth, mission-driven startup that’s transforming mental healthcare accessibility.

• Own the Revenue Operations Strategy: Design and implement a scalable revenue operations framework.
• Build and Lead a Team: Mentor and lead a growing team of revenue operations professionals focused on systems, analytics, and process excellence.
• Optimize the GTM Tech Stack: Oversee administration and evolution of HubSpot, plus related tools (e.g., Aircall,), ensuring cross-system integration and data accuracy.
• Drive Revenue Intelligence: Develop and maintain forecasting models, performance dashboards, and KPI frameworks to provide actionable insights to leadership.
• Enhance GTM Efficiency: Partner with functional leaders to identify bottlenecks, design process improvements, and ensure operational consistency across the customer lifecycle.

You’ll Be a Good Fit If:

• You have 7–10 years of experience in Revenue Operations, Sales Operations, or GTM Strategy roles, with 5 years of people leadership experience.
• You’ve scaled RevOps from early-stage (Series A/B) through high growth (Series C ) and understand how to build sustainable systems from scratch.
• You’re a HubSpot power user, ideally with multiple certifications (Sales, Marketing, RevOps).
• You have a strong grasp of sales methodologies, funnel management, forecasting, and data analytics.
• You’ve worked closely with cross-functional GTM teams and can inform senior stakeholders with data-driven insights.
• You’re a technologist with business acumen,  who understands modern data architecture best practices  — capable of designing for scale but also will roll up your sleeves to execute when needed.

If you don’t meet every single requirement, but are still interested in the job, please apply. Nobody checks every box, and Grow believes the perfect candidate is more than just a resume. 

Employment Type: Full Time, Exempt
Base Compensation:
(NYC Metro Area based, with an expectation of ~3 days per week in person): $189,000 - $231,000 USD
The base compensation for this role will vary depending on several factors, including relevant experience, qualifications, and the candidate's working location.

Note: Please upload your resume in PDF format 

Full Time Employee Benefits:

• Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
• Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
• Financial Wellness: 401(k) program and equity opportunities.
• Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
• Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
• Wellness & Development: Annual stipends to put towards therapy and personal & professional growth.
• Mental & Physical Health Support: Weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
• Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.

Research shows that some groups hesitate to apply unless they meet every qualification. If you’re excited about this role but don’t check every box, we encourage you to apply. At Grow, we value diverse experiences, transferable skills, and the unique strengths each person brings.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.