What are the responsibilities and job description for the Sales Operations Administrator position at GROWSCAPE?
Job Purpose
The Sales Operations Admin plays a critical role in supporting the sales organization by driving operational excellence, maintaining accurate data, and equipping account teams with tools and resources that enhance efficiency and enable growth.
Key Responsibilities
Sales Process & Governance
- Maintain and update sales enablement tools, including HubSpot and sales performance dashboards.
- Consolidate data from multiple sources to produce clear summary decks, reports, and workbooks that support key Sales Operations processes.
Account Execution
- Upload and maintain new item information and product data within select customer portals.
- Coordinate product samples in partnership with account managers for customer meetings and internal presentations.
Sales Enablement
- Partner with Account Managers to support the delivery of strategic sales presentations, customer insights, and product training.
Qualifications
Required
- Bachelor’s degree in business, marketing, or a related field, or equivalent experience.
- Internship, co-op, or early career experience in sales support, operations, analytics, or customer service
Preferred
- Experience working in major retail customer portals (e.g., Walmart, Target, Home Depot), including item setup and product data maintenance to support accurate account execution.
- Familiarity with retail merchandising, logistics, or inventory management.
Skills & Competencies
- Strong proficiency in Excel (PivotTables, VLOOKUP, etc.).
- Experience using CRM tools (e.g., HubSpot, Monday.com).
- Exceptional organizational skills and strong attention to detail.
- Ability to collaborate effectively and prioritize multiple tasks in a fast paced, dynamic environment.
- Demonstration of a positive, proactive attitude with a strong desire to grow in responsibility and contribute to the organization’s long-term success.