What are the responsibilities and job description for the HR OPERATIONS MANAGER position at GrowNYC?
- Share this job
GrowNYC 7 more
- Date April 23, 2026
- Location New York, NY
- Category Agriculture / Nonprofit
- Job type Full-Time
Organization Information
GrowNYC Is a 54-year-old Environmental Nonprofit Organization Helping More Than 3 Million New Yorkers By Providing Essential Services And Taking Action To Make NYC a Livable City, One Where Every Person Can Enjoy a Healthier, More Sustainable Life. GrowNYC Programs Include:
Our network of Greenmarkets, Farmstands, and the work of GrowNYC Wholesale ensure that all New Yorkers have access to the freshest, healthiest local food.
We build and support community and school gardens through volunteer days, technical assistance, training, grants and more.
We provide 70,000 children each year with programs that provide meaningful interactions with the natural environment.
Job Description
Human Resources Operations Manager (Full-time)
Position Summary:
The HR Operations Manager is responsible to oversee the day-to-day operations of the Human Resources department, and manage all aspects of employee benefits administration. This position involves collaboration and partnership with the Director of HR to manage employee relations and to develop and implement policies and SOPs that align with organizational objectives and facilitate efficient processes, while maintaining compliance with federal, state and local employment laws.
Requirements
Duties/Responsibilities (include, but are not limited to):
HR Department Operations and Staff Management
Efficiently and effectively oversee all HR operations
Guide the HR team to ensure an optimal execution of all HR functions while offering individual support as needed
Assist with the implementation of best practices HR strategies, benefits, and procedures
Oversee all aspects of the entire employee lifecycle from hiring to offboarding
Collaborate closely with the Director of HR to ensure clear, consistent, and effective communication of HR matters across the organization.
Serve as an internal liaison within the HR team, and externally, across all other departments to support cross-functional alignment.
Employee Relations
Assist the Director of HR with a variety of HR matters while ensuring proper documentation and alignment with company policy.
In collaboration with LERC, manage union-related matters, including grievance hearings, RFI’s, and communication with union representatives.
Manage employee relations escalations, partnering with the HR Director as needed.
Conduct thorough and effective internal investigations under the HR directors guidance
Benefits and Payroll Management
Benefits
Collaborate with Payroll and Benefits Specialist in managing all benefit communications including new hire orientation, plan updates, open enrollment, paid time off policies, and general employee inquiries
Oversee and coordinate the annual open enrollment process in Paylocity, including system setup, employee support, and carrier submissions.
Ensure benefits compliance with applicable laws and regulations (e.g. ACA, COBRA, ERISA, etc.), including timely reporting and required documentation.
Oversee COBRA administration in partnership with Paylocity, ensuring timely transmission of qualifying events and accurate communication with former employees.
Payroll
Serve as second tier payroll reviewer for biweekly processing. Process and submit payroll when needed
Maintain payroll information by designing systems, directing collection, calculation and entering of data and processing changes (e.g. new hires, terminations, raises).
Work collaboratively with Payroll and Benefits Specialist to resolve issues and answer questions
Audit W-2 forms and year-end payroll reports to ensure accuracy and compliance with IRS requirements.
Other Administrative Responsibilities
Incentives Savings Plan Administration
Administer the organization’s Incentive Savings Plan by timely distributing annual statements, Summary Annual Reports (SAR), and other required communications to eligible employees
Process rollover forms and assist employees with loan requests, ensuring accuracy and efficient coordination with the plan administrator.
Manage the Performance Review from start to finish including:Assigning and tracking 90-day check-ins, 6-month evaluations, and annual performance reviews.
Generate annual raises proposal reports that align the evaluation’s results with the corresponding budget.
Recommend improvements to enhance the effectiveness and consistency of the process.
Monitor the HR mailbox, and phone line to address or properly route all inquiries
Track HR metrics, analyze data and generate a variety of complex reports and other ad hoc HR data requests as needed
Required Qualifications:
Bachelors’ degree in a related field and a minimum of 5 years of experience in a similar role.
3 years of robust experience in HRIS systems including system configuration, benefits administration, and reporting. (Paylocity highly preferred)
Must have and maintain up-to-date knowledge of local, state, and federal employee-related laws and regulations
Demonstrable experience in a union related environment
Able to maintain confidentiality and exercise sound judgment.
Excellent written and verbal communication skills
Exceptional organizational and prioritization skills while strongly enforcing deadlines
Proficient with Microsoft Office programs (especially Excel) and Google applications
Motivated self-starter who can work independently, identify challenges, and exercise effective problem solving
Ability to collect, synthesize and interpret and report data
Ideal Qualifications:
Knowledge of Paylocity and TalentLMS or similar platforms
Interest in Food Justice and equitable policies
Experience working in a non - profit
Physical Requirements
Ability to be seated for long periods of time and travel within the five boroughs when needed.
Schedule
The position will be expected to work primarily Monday-Friday 9am-5pm 35-40 hours per week, on-site at GrowNYC’s office in downtown Manhattan (three days). In-office presence is required every Tuesday, Wednesday, and Friday.
Compensation
This position is a full-time exempt salaried position and it pays $80,000-$92,000 and includes full benefits (medical, dental, vision, life insurance, long-term disability, incentive savings plan, paid time off, Public Service Loan Forgiveness, and potential for parental leave for full-time regular employees who have been employed with GrowNYC for 175 days and FSA programs). This position is non-union eligible/not a part of the bargaining unit.
Location
100 Gold Street New York, NY. Occasional visits to the Wholesale Food HUB located at 298 Halleck St Bronx, NY and participation in other employee-related events
Compensation
this position is: salaried, varies DOE, $80,000.00 - $92,000.00
Application instructions
Please click here to sign in and view application details.
If you are not registered, you'll be prompted to do so. Don't worry, it's free!
Deadline
no deadline
Apply Now
View similar jobs
human resources
- Share this job
Salary : $80,000 - $92,000