Client Relationship Manager & New Client Outreach

Company Description Grow Senior Care Marketing is a specialized, full-service marketing agency dedicated exclusively to helping home care agencies grow. The company focuses on increasing care hours, recruiting caregivers, and expanding agencies’ ability to serve more clients while improving revenue. Unlike generalist agencies, Grow Senior Care Marketing concentrates solely on home care, leveraging deep industry knowledge and proven strategies. The team uses B2B and inbound marketing, social media and video, SEO, and multi-channel advertising to drive measurable results. Their targeted approach and systems are designed to boost productivity, enhance client acquisition, and elevate brand visibility for home care providers.

THIS IS A REAL JOB

NOT INTERVIEWED BY AI

YOU MUST BE LOCATED IN THE TULSA METRO AREA

Role Description The Client Relationship Manager & New Client Outreach role is a part-time that can become full time or potentially start out as full time, on-site position based in Bixby, OK. This role is responsible for building and maintaining strong relationships with existing home care agency clients through regular check-ins, performance reviews, and proactive communication. The individual will manage client accounts, coordinate with internal marketing teams, and ensure deliverables align with client goals and timelines. Day-to-day tasks include identifying new business opportunities, conducting outreach to prospective clients via phone, email, and in-person meetings, and supporting the sales process from initial contact through onboarding. The role also involves tracking client feedback, preparing basic reports on campaign performance, and representing the agency professionally at local events or meetings.

Qualifications

• Client service and relationship management skills, including account coordination and ongoing client communication.
• Business development and outreach abilities, such as prospecting, lead follow-up, and basic sales support.
• Strong verbal and written communication skills, with the ability to present services clearly and confidently.
• Organizational and time-management skills to handle multiple clients, tasks, and deadlines effectively.
• Basic understanding of marketing concepts (e.g., digital marketing, social media, SEO) or willingness to learn.
• Proficiency with common office software and CRM or contact management tools.
• Comfort interacting in person with local businesses and community organizations in Bixby and surrounding areas.
• Prior experience in client-facing roles, sales, account management, or healthcare/home care is beneficial.
• Ability to work on-site reliably in Bixby, OK and collaborate with a small, focused team.

Skills:

• Clickup management
• Project management
• People skills
• Sales Skills