What are the responsibilities and job description for the GH Night Porter I position at GROVE HOTEL-BOISE LLC?
Description
Experts in the art of hospitality, The Grove Hotel and the Block22 Companies create memorable experiences. We are a destination for experiences beyond the ordinary, the heart of downtown Boise. As a Night Porter at The Grove Hotel, you’ll be the friendly face guests see after hours, expertly handling their vehicles and belongings with precision and style.
Job Duties / Responsibilities
- Escort incoming hotel guests to rooms and assist with hand luggage
- Deliver messages, run errands, pick up articles of laundry
- Transport guests in airport shuttle between hotels and airport
- Promote services of the hotel with the intent of meeting guest's satisfaction
- Follow all traffic laws, hotel policies, and safety regulations while driving
- Communicate with the front desk to manage shuttle requests and coordinate schedules
- Other job-related duties as assigned
- Graveyard shift: 11PM-7AM
- Pay is hourly plus TIPS
Requirements
- Must have a positive attitude and enjoy working with people,
- Previous experience helpful, but not necessary
- Strong customer services skills are a must
- Valid driver’s license and clean driving record
- Ability to work well with others in a fast-paced environment
- Must be able to work flexible hours including weekends and holidays
- Ability to read, write, and communicate effectively with co-workers and patrons
Physical Requirements
- Ability to lift, carry and manipulate various items (ex: luggage) weighing up to 50 pounds
- Ability to sit, walk and stand for extended periods when assisting guests and performing tasks
Successful candidates exhibit the core values of Teamwork, Respect, Integrity and Passion while delivering our core purpose of serving and inspiring our communities by creating memorable experiences through integrity and teamwork.