Accounting Associate - Customer Accounting

Position Summary

The Customer Accounting Associate will be responsible for all non-AR customer accounting activities. This includes working with customers to maintain compliance for sales tax exemptions, standard due diligence for new customer accounts, and providing information on the Company as their supplier/vendor. This person should be detail oriented, be accurate when managing data, and can seamlessly handle multiple tasks and adjust appropriately when priorities shift. The ideal candidate is a self-starter who is willing to take on additional projects as needed. They are highly analytical, technologically inclined, self-motivated, and thrive in a fast-paced environment.Aside from the stated responsibilities, the Customer Accounting Associate is expected to be a full member of the team, which sometimes means pitching in on various tasks that are not included below.

Supervisory Responsibilities – This role does not have any direct supervisory responsibilities

Responsibilities include

· Create and route customer invoices for shipped orders when needed

· Upload and manage customers’ exemption certificates in Cert Capture via Avalara

· Conduct compliance checks on new customers

· Review new customer records in Epicor for compliance with company and IRS requirements, work with customer and/or sales admin team to correct any deficiencies

· Complete customer requested new Vendor setup forms and applications for access to customer managed portals

· Create, distribute, and manage credit card processing invoices/links via Virtual Terminal

· Track payment of credit card invoices from customers and release orders from credit hold in Epicor, communicating with sales admin and shipping teams upon release of the order

· Process all ACP scan back credits from dealers. This includes obtaining approval from sales team, matching the promotion dates and amounts against ACP promo tracker, entering the credit note on the customer’s account in Epicor and sending the credit note back to the customer and sales manager

· Proactively manage scan backs. This includes reviewing the promotional tracker at the end of the month and comparing that to scan back credits received. Calculate an accrual for the scan backs that are missing

· Process all special financing and marketing credits for dealers each month. Compare marketing credits to the Co-Op budget and calculate budgeted amounts not yet recorded for potential Co-Op accrual. Manage Co-Op accrual as future marketing credits are received

· Prepare and route monthly invoices for software downloads using reconciled data from customer’s PO and Xchange site. Share customer invoice with UK manufacturer for recharge.

· Work with sales team at month end close to ensure commission statements are reviewed and approved. Enter Rep Commissions into Epicor as AP invoices for the month end close (prepare calculation for accrual if necessary). Prepare and send monthly rep commission statements to all sales reps. Correspond with Reps on any questions concerning their statements

· Review pending intercompany recharges and generate invoices to suppliers

· Using Avalara sales transactions, process all monthly, quarterly, and annual sales tax returns

· Monitor compliance with economic Nexus rules

Basic Qualifications

· 1-3 years of experience in an accounting or finance setting

· Experience with an integrated accounting system

· Strong excel skills

· Excellent communication skills at all levels

· Ability to build rapport and maintain good working relationships with both colleagues and customers

· Curiosity and a strong willingness to learn

· Comfortable asking questions when something is unclear but not overly reliant on supervisors

· Not easily rattled by surprises or disruptions in routine

Preferred Qualifications

· Experience with Epicor and Avalara encouraged, not required

· Basic understanding of sales tax

Eligibility Requirements

· Must be authorized to work in the United States

· This is a full-time in person role, remote candidates will not be considered

Pay: $62,000.00 - $72,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $62,000 - $72,000