What are the responsibilities and job description for the Outside Sales Representative position at Group CBS?
Customer Experience and Regional Sales Representative
Location
Within 60 miles of the hiring regional office
Schedule
Full time with some travel and after hours availability
Reports To
Region Operations Manager
Overview
This role represents the company at the front line with customers and is often the primary point of contact. Success comes from delivering a professional, caring, customer focused experience while protecting and promoting the brand through integrity, responsiveness, and a strong understanding of customer needs.
About Premier Power Maintenance
Founded in 1985, Premier Power Maintenance provides high voltage specialty services including NETA testing, protection and control commissioning, life extension, and specialty construction services. The company operates across six primary areas: Safety Training, Engineering, Installation, Commissioning, Preventative Maintenance, and Repair, with a focus on safe, dependable, uninterrupted power for customers.
What you will do
- Own sales and marketing performance for the region
- Develop and support regional sales, marketing, and business development plans
- Identify market opportunities through research and planning
- Build new and existing customer relationships through communication, trust, and responsiveness
- Conduct sales outreach through phone, in person visits, and other channels
- Maintain strong rapport with customers and consistently follow through and follow up
- Identify and reach decision makers through research and cold calling when needed
- Provide exemplary service from first contact through project completion
- Develop project proposals and quotes based on customer needs, including scope documentation and solution research
- Support final report review and help plan next steps after project completion
- Support marketing efforts that promote the company brand and culture
- Participate in trade shows and professional organizations to present and promote the brand
- Promote the company culture as a great place to work
- Protect company integrity by keeping information confidential as required
- Customers feel taken care of and clearly communicated with at every step
- Sales goals are met through disciplined outreach and strong relationships
- Proposals and quotes are accurate, timely, and aligned to customer needs
- The region grows through new opportunities while retaining and expanding existing accounts
- Premier’s brand is represented with professionalism, integrity, and consistency
What we are looking for
- Strong knowledge of the sales process and long term customer development
- Strong organization, communication, presentation, and problem solving skills
- Ability to listen, assess customer needs, and develop solutions independently or with a team
- Ability to prioritize work, track progress, adjust quickly, and meet deadlines
- Comfortable working independently and with others in a professional manner
- Intermediate computer skills including Microsoft Word, Excel, and business systems
- Ability to communicate clearly in writing and verbally with customers, peers, and leadership
- Basic understanding of electrical systems from 480V through 765kV, including generation, transmission, and distribution concepts
- Familiarity with UPS systems, renewable energy, and emerging energy technologies is helpful
- Ability to sell technical services to customers ranging from non technical to expert
- At least 3 years of sales experience in electrical industrial environments such as construction, maintenance, testing, commissioning, and repair
- Electrical service sales experience and testing industry knowledge preferred
- Basic knowledge of specialized equipment and diagnostic testing techniques preferred, training provided
- Ability to achieve NETA Level II within 24 months of employment
- Work near live electrical substations in close but safe proximity
- Blend of office work, remote work, and customer visits
- Minimal overnight travel
- Willingness to take calls and travel outside normal business hours when needed
- Must pass pre employment background check, education verification, and motor vehicle report
- Must pass pre employment drug and alcohol test and comply with random testing
- Valid driver’s license required
- Willingness to obtain company paid TWIC card, OSHA 10 or 30, MSHA, NFPA 70E, and CPR training
- Medical, dental, vision, and voluntary insurance options
- Company paid short term disability, long term disability, basic life insurance, and AD and D premiums
- 401(k) plan
- Generous paid time off with annual carryover option
- Six paid holidays plus one floating holiday
- NETA testing incentives
- Field incentive pay for procuring additional work
- Referral bonuses
- Travel per diem reimbursement
- Education assistance program
- Potential relocation signing bonus
- Company cell phone or stipend, computer, and credit card
Equal Opportunity Employer
Premier Power Maintenance is an EEO and affirmative action employer. All qualified applicants are encouraged to apply regardless of race, age, gender, sexual orientation, nationality, disability, or veteran status.
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