What are the responsibilities and job description for the Inforce, Claims Processor position at Group 1001?
Group 1001 is a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. Group1001’s culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets – our employees.
Why This Role Matters:
The In-Force, Claims Processor position is responsible for the reviewing and processing of death claim transactions on annuity contracts. This position’s primary focus is annuity claims but will also be required to assist with other types of transactions related to In-Force annuity responsibilities.
How You'll Contribute:
What We're Looking For:
Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001’s benefits package. Employees (and their families) are eligible to participate in the Company’s comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company’s Employee Assistance Program and wellness programs—no enrollment is required. Employees may also participate in the Company’s 401K plan, with matching contributions by the Company.
Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.
Why This Role Matters:
The In-Force, Claims Processor position is responsible for the reviewing and processing of death claim transactions on annuity contracts. This position’s primary focus is annuity claims but will also be required to assist with other types of transactions related to In-Force annuity responsibilities.
How You'll Contribute:
- Setting up the initial claim notification
- Learning, retaining, and updating one's knowledge of a wide variety of financial product information and internal processes and procedures, while adhering to strict financial industry rules and regulations.
- Assist with processing other types of Annuity In-Force transactions as needed
- Provide information regarding contract values, request status updates, withdrawals, fund performance, outstanding requirements, and any other transaction related to Annuity In-Force
- Support both Agent/Advisors and Clients with all Annuity In-Force request via phone and email
- Communicating requirements, settlement options and claim status with beneficiaries, agents, attorneys and clients
- Processing and approving claim payments, generating settlement confirmation letters and tracking of all claim settlements
- Assist in special projects as needed.
What We're Looking For:
- Bachelor’s degree in a related field or equivalent experience.
- 3 years of operational/claims or processing experience or a combination is preferred
- Proven ability to communicate effectively
- Strong problem-solving skills and experience working in a fast-paced environment
- Strong leadership and communication skills
- Strong working knowledge of the annuity market, with specific focus on the fixed, fixed indexed and variable annuities.
Employees who meet benefit eligibility guidelines and work 30 hours or more weekly, have the ability to enroll in Group 1001’s benefits package. Employees (and their families) are eligible to participate in the Company’s comprehensive health, dental, and vision insurance plan options. Employees are also eligible for Basic and Supplemental Life Insurance, Short and Long-Term Disability. All employees (regardless of hours worked) have immediate access to the Company’s Employee Assistance Program and wellness programs—no enrollment is required. Employees may also participate in the Company’s 401K plan, with matching contributions by the Company.
Group 1001, and its affiliated companies, is strongly committed to providing a supportive work environment where employee differences are valued. Diversity is an essential ingredient in making Group 1001 a welcoming place to work and is fundamental in building a high-performance team. Diversity embodies all the differences that make us unique individuals. All employees share the responsibility for maintaining a workplace culture of dignity, respect, understanding and appreciation of individual and group differences.