What are the responsibilities and job description for the Parts Counter Person - Bob Howard Honda position at Group 1 Automotive?
About Us
Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees.
At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.
Overview
Bob Howard Honda is seeking a customer-focused Parts Counter Retail Sales Associate to join our Parts Department. This role is responsible for assisting retail and service customers with automotive parts purchases, providing exceptional customer service, maintaining inventory accuracy, and supporting dealership operations. Candidates with dealership parts experience and familiarity with CDK/EPICOR (or similar dealership management systems) are strongly preferred.
Responsibilities
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.
Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250 leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees.
At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.
Overview
Bob Howard Honda is seeking a customer-focused Parts Counter Retail Sales Associate to join our Parts Department. This role is responsible for assisting retail and service customers with automotive parts purchases, providing exceptional customer service, maintaining inventory accuracy, and supporting dealership operations. Candidates with dealership parts experience and familiarity with CDK/EPICOR (or similar dealership management systems) are strongly preferred.
Responsibilities
- Assist retail customers and service technicians in identifying and purchasing automotive parts and accessories.
- Process parts sales, special orders, returns, and exchanges accurately.
- Utilize electronic parts catalogs and dealership management systems to research and locate parts.
- Maintain inventory organization, stocking, and merchandising standards.
- Answer customer inquiries via phone, email, and in person.
- Work collaboratively with the service department to ensure timely parts fulfillment.
- Promote and upsell OEM Honda parts, accessories, and related products.
- Maintain accurate records of parts transactions and inventory movements.
- Follow all dealership policies, procedures, and safety standards.
- Two or more year’s related experience in an automotive parts department preferred.
- Previous automotive parts counter, retail sales, or dealership experience preferred.
- Experience with CDK, Epicor, or other dealership management systems preferred.
- Strong knowledge of automotive parts and components.
- Excellent customer service, communication, and organizational skills.
- Ability to work in a fast-paced, team-oriented environment.
- Valid driver's license and acceptable driving record.
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment is contingent upon successfully completing all applicable pre-employment requirements in accordance with federal, state, and local law.