What are the responsibilities and job description for the Used Car Sales Manager Bob Howard position at Group 1 Automotive, Inc.?
About Us
Group 1 Automotive, Inc. (NYSE: GPI) is a Fortune 250leader in global automotive retail, operating more than 250 dealerships and collision centers across the United States and United Kingdom. As the 4th largest dealership group in the U.S., Group 1 delivers a fully integrated automotive experience, including vehicle sales, financing, aftersales service, and digital retail solutions. As the automotive industry continues to evolve, Group 1 is investing in the people, technology, and operational excellence needed to shape what comes next. Our work is grounded in a simple belief, that a better experience for customers starts with an exemplary experience for employees. At Group 1, our commitment is to keep finding smarter ways to serve our customers and support one another. We believe great careers are built in environments where people are trusted, challenged, and given room to grow. If you share our core values of integrity, transparency, professionalism, teamwork, and respect, you can get more with Group 1. More opportunity. More support. More ways to build a career that moves you forward.Overview
Bob Howard Acura, a premier dealership within the Group 1 Automotive family, is seeking an experienced and driven Used Car Sales Manager to lead our pre-owned vehicle operations. This role is responsible for overseeing all aspects of the used car department, including inventory acquisition, pricing strategy, team performance, and customer satisfaction. The ideal candidate will bring strong leadership, a results-oriented mindset, and a deep understanding of the pre-owned automotive market to drive profitability and deliver an exceptional customer experience aligned with the Acura brand.
Responsibilities
- Lead and manage the used vehicle sales team to achieve and exceed monthly, quarterly, and annual sales targets
- Appraise, purchase, and price used vehicle inventory to maximize profitability and market competitiveness
- Analyze market trends and auction data to make informed inventory acquisition decisions
- Oversee merchandising, pricing strategy, and online vehicle presentation to drive leads and showroom traffic
- Monitor and improve department gross profit, volume, and inventory turn metrics
- Ensure exceptional customer experience and maintain high Customer Satisfaction Index (CSI) scores
- Train, coach, and mentor sales staff to improve closing ratios and product knowledge
- Partner with Finance, Fixed Ops, and new vehicle departments to optimize dealership performance
- Manage desking, deal structure, and ensure compliance with all company policies and regulations
- Implement and maintain effective follow-up systems to drive repeat and referral business
Qualifications
- Proven automotive sales management experience (used vehicle experience highly preferred)
- Strong leadership and team development skills
- Extensive knowledge of used vehicle valuation, inventory management, and market trends
- Exceptional communication, negotiation, and problem-solving abilities
- Results-driven mindset with a strong focus on profitability and performance metrics
- Ability to work in a fast-paced, commission-driven environment
- Professional demeanor with a strong work ethic and integrity
- Self-motivated, organized, and detail-oriented
- Must pass background check, MVR, and drug screening
- High school diploma or equivalent required; college degree preferred
- Valid driver’s license in the state of employment with a good driving record
Compensation & Benefits:
This position offers a competitive compensation package that includes a base salary plus performance-based incentives. Total annual earnings are expected to range from $90,000 to $150,000 , depending on experience, individual performance, and dealership results. High performers have the opportunity to exceed this range.
In addition to compensation, we offer a comprehensive benefits package including:
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Ongoing training, leadership development, and career advancement opportunities
Equal Opportunity Employer
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status. Employment may be contingent upon successful completion of a background check and/or drug screening.Salary : $90,000 - $150,000