What are the responsibilities and job description for the Document Processor - Group 1 Hyundai Hub City position at Group 1 Automotive, Inc.?
Overview
Group 1 Hyundai Hub City, is a part of Group 1 Automotive, a fast-growing leader in automotive retail. We are looking to add a qualified Document Processor to our team!
Responsibilities
- Load the deal into the virtual queue and initiate the Zoom call for the Virtual Finance Manager (VFM).
- Transition the customer to the Virtual Finance Manager and clearly set expectations for the Virtual Finance Interface (VFI) process
- Support positive influence regarding the products offered by the Virtual Finance Manager
- Accurately prepare all federal, state, and dealership paperwork related to the transaction, and submit it to the Accounting Department in a timely manner
- Resolve documentation issues with the Accounting Department, including correcting paperwork errors and addressing held offerings
- Process and monitor the funding of finance contracts within established time frames
- Secure and finalize all transactions in a legal, ethical, and efficient manner while maintaining high productivity
- Work effectively in a fast‑paced environment, demonstrating strong attention to detail and excellent communication skills
- Maintain proficiency with commonly used computer programs and systems that integrate with dealership operations and financial institutions
- Build and maintain strong relationships with the accounting team, Sales team, and management
- Consistently demonstrate behaviors aligned with the Company’s Values in all interactions with coworkers and vendors
Qualifications
- Prior experience in Sales, Customer Service, or F&I departments required.
- Strong verbal, written, and interpersonal communication skills, with the ability to interact effectively at all levels inside and outside the organization
- Highly self‑motivated with exceptional customer‑facing abilities
- Positive attitude with a high‑energy, professional demeanor
- Professional appearance and strong work ethic
- Ability to work a flexible schedule, including evenings and weekends
- Experience with Darwin and CDK systems is a plus
What We Offer:
- Health, Dental, Vision, Life, and Disability insurance
- 401(k) plan with company match
- Paid Time-Off
- Employee Stock Purchase Plan
- Employee Vehicle Purchase Program
- Professional work environment with job training, provided equipment, and advancement opportunities
- Market-leading pay based on experience plus bonuses
- Structured, self-paced, and paid training opportunities leading to manufacturer and Group 1 recognition
- Pinnacle Awards Program