What are the responsibilities and job description for the Automotive Service Advisor - Group 1 Toyota Southwest Houston position at Group 1 Automotive, Inc.?
Overview
Experience our newly remodeled facility and brand-new A/C service drive!
Group 1 Toyota Southwest Houston, part of the fast growing Group 1 Automotive, a leader in retail sales and service. We are growing and looking for a talented and motivated Service Advisor to join our team. The right candidate will help our growing service business drive customer loyalty, by providing exceptional customer experience to each and every client. Our Service Advisor/Consultant should be passionate about customer service and enjoy interacting with people throughout the working day.
In addition to superior compensation, we offer the following Benefits:
- A Great Working Environment
- Continuous Training and Advancement
- Performance / Longevity Bonuses
- Health, Dental, Vision, Life and Disability Insurance
- 401(k) with company match
- Paid Time-off
- Employee stock purchase plan
- Employee vehicle purchase program
Responsibilities
- Schedule and confirm appointments to ensure smooth customer experience
- Create transparent repair orders with accurate cost and time estimates
- Communicate with technicians and parts team to guarantee timely service completion
- Provide regular updates to customers on the status of their vehicle
- Maintain strong product knowledge to assist with service needs and warranty information
Qualifications
- Minimum 2 years automotive service advisor experience is required (dealership preferred)
- Xtime & CDK experience is a plus
- Strong desire to provide an exceptional customer experience
- Ability to achieve targeted goals
- Ability to thrive in a fast-paced environment with demonstrated communication and interpersonal skills
- High School diploma or equivalent
- Valid in-state driver’s license and must maintain an acceptable, safe driving record
Group 1 Automotive, a Fortune 250 company, is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom. If you are aligned with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. To learn more about our company, visit www.group1auto.com. Apply today or reference a qualified friend.
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify