What are the responsibilities and job description for the Automotive Service Advisor - Group 1 GMC Coastal Bend position at Group 1 Automotive, Inc.?
Overview
CONSIDER A CAREER WITH US
Group 1 GMC Coastal Bend is part of the fast growing Group 1 Automotive, a leader in automotive retail sales and service in the Corpus Christi area. We are growing and looking to add Quality, Experienced Automotive Service Advisors to work with our Quality Dealership representing the Quality of and GMC! Our Service Advisor should be passionate about customer service and enjoy interacting with people throughout the working day.
Responsibilities
- Schedule and confirm appointments to ensure smooth customer experience
- Create transparent repair orders with accurate cost and time estimates
- Communicate with technicians and parts team to guarantee timely service completion
- Provide regular updates to customers on the status of their vehicle
- Maintain strong product knowledge to assist with service needs and warranty information
Qualifications
- Minimum 2 years of Service Advisor experience (dealership preferred)
- Minimum 2 years of CDK experience is a big plus!
- Interpersonal Communication Skills
- Basic Computer Skills
- Strong Desire to Provide an Exceptional Client Experience
- Ability to Achieve Targeted Goals
- High School Diploma or Equivalent
- Must have a Valid Driver’s License
We offer...
- Salary Base Pay Plan
- A Great Working Environment
- A Structured, Self-paced Career Path
- Management Opportunities
- Health, Dental & Vision Insurance
- Life & Disability Insurance
- 401(k) with Company Match
- Paid Time Off
- Employee Vehicle Purchase Program
- Employee Stock Purchase Plan
Group 1 is a Fortune 250 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today, or refer a qualified friend!
*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*
Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify