Sales Manager

Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers’ greatest asset – their home.

But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you’re starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day.

Join us and lay the foundation for your success. Apply today!

The Sales Manager oversees and works with leadership personnel to coordinate the sales operations of one Groundworks-affiliated branch location in accordance with the standards of the organization. The Sales Manager, through their direct reports, guides all sales activities, ensuring the execution of the organizational strategy to achieve maximum customer satisfaction, sales, and profitability.

Duties and Responsibilities

• Coordinates with the General Manager, Regional leadership and Chief Officers to develop operational goals for the business unit that also support the long-term goals of the company
• Develops a superior workforce that is well-trained, engaged and empowered to service customers effectively and efficiently
• Coordinates staffing, training, and performance evaluations of sales team
• Implements strategies that achieve the goals and objectives of the organization
• Leads field forecasting efforts, ensuring accurate and timely forecasts
• Inspects sales activity to ensure quality and quantity of sales meet company expectations
• Supervises and coordinates sales team activities including, but not limited to the sales of foundation repair, basement waterproofing and crawl space repair services
• Formulates and implements strategic plans to improve customer conversion ratios and department KPI's
• Resolved customer complaints regarding sales and service as needed
• Monitors customer preferences to determine focus of sales efforts
• It is an essential function of this job that the employee regularly and reliably reports to work on time each working day.
• All other duties as assigned
   

Qualifications

• 2 years of experience in comparable industry, leading and supervising sales efforts for service/solutions-based business
• Experience hiring, training, coaching and mentoring sales representatives
• Experience establishing KPI's and implementing strategic plans to improve metrics
• Experience reviewing operational records and reports to project sales and determine profitability

Working Conditions

• Full-time position, typically office-based, with potential for hybrid work arrangements.
• Fast-paced and dynamic environment, often requiring immediate attention to sales activity.
• Collaborative setting, working closely with various internal departments and external partners .
• May require occasional extended hours to monitor and respond to online sales activity or manage urgent  issues.

What We Provide

• Competitive Pay
• Employee Company Ownership Opportunities
• Industry Leading Training Programs
• Leadership Development and Career Growth Tracks
• Comprehensive and Affordable Benefits Package
• Top Workplace with Award Winning Culture
  
  

Our Tribe

As the nation’s largest privately held foundation services company, we do things differently than the typical contractor. We live up to our word and the exceptional service our customers have come to expect from us. It’s the Groundworks difference.

Our strength does not lie in our numbers, but in our people and their experience and expertise. We are a nationwide family of visionaries who put our customers first and set out to accomplish what no other foundation repair company has ever accomplished before.

Today, with more than 5000 employees in 61 locations, Groundworks is the nation’s leading and fastest-growing foundation services company. The combined companies have helped over 1 million homeowners protect and repair their most valuable asset, their home.