What are the responsibilities and job description for the Event Operations Manager position at Grounded Hospitality?
Description
The Ground Event Operations Manager is our on-the-ground driver of success, responsible for bringing events to life with precision, energy, and hospitality. This is a highly active, on-your-feet position where no two days look the same. From loading trucks and staging venues, to leading service teams and troubleshooting on the fly, the Ground Event Manager ensures every event—whether onsite at Stillwater or offsite at a client venue—runs seamlessly from start to finish.
What You’ll Do
- Own event day execution: pack-outs, load-ins, set-ups, strikes, and load-outs—you’re in the middle of it all, leading by example.
- Lead the action on the ground: direct service staff, keep the timeline moving, and solve problems before anyone even notices them.
- Be the point person: serve as the on-site lead for clients, vendors, and staff, keeping everyone aligned and confident.
- Keep our venues and gear ready to roll: manage Stillwater Event Center and offsite storage, oversee inventories, vehicles, wares, and linens so we’re always event-ready.
- Build and lead the team: hire, train, schedule, and motivate a team of Captains, Servers, Bartenders, Event Leads, and Support Staff.
- Collaborate behind the scenes: partner with Sales, Planning and Culinary teams to make sure logistics and vendor details are nailed down before the big day.
- Maintain high standards: uphold safety, sanitation, and operational SOPs so our events shine every time.
Requirements
What You Bring
- 3–4 years in high-volume catering/events/banquet operations as a Service Lead or Manager.
- 2 years in venue or site management.
- Familiarity with BEO/Catering forms; TripleSeat a plus.
- Experience with PoS systems (Toast preferred).
- OLCC and Food Handler’s permit (ServSafe certification a bonus).
- A clean driving record and reliable vehicle.
Who You Are
- A hands-on leader who leads from the floor, not the office.
- Energized by long days on your feet, moving fast, and making quick decisions.
- A natural problem-solver with a calm, confident presence in the middle of event chaos.
- Someone who takes pride in hospitality and loves delivering unforgettable guest experiences.
- Flexible, adaptable, and ready to work evenings, weekends, and holidays to make great events happen.
- Physically ready: comfortable standing for long stretches and lifting 35–50 lbs as part of the job.
Employee Perks
20% discount at Ground entities (includes Source Farms, Humble Spirit, Grounded Body)
Reports to: Director of Hospitality
Benefits: Benefits include health, vision, dental, life insurance, 401(k), PTO
Compensation: $70,000/year DOE (Salaried, Full-Time)
About The Ground
The Ground is a hospitality business based in beautiful Willamette Valley that exists to realize human potential in harmony with the planet. It is an evolving collection of experiences and destinations rooted in conscious, loving hospitality in service to all with a philosophy of belonging that comes to life through regenerative agriculture, food, accommodations, revitalizing wellness experiences, and engaging programs & events.
The Ground is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you’re interested in this role, but your experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may just be the right candidate for this or other roles at The Ground.
Salary : $70,000