What are the responsibilities and job description for the Client Project Manager position at Ground Water Treatment?
Position Summary
The Client Project Manager serves as GWTT's primary onsite representative to the client throughout project execution, building trusted relationships while ensuring projects are delivered safely, efficiently, and in accordance with client expectations. This position focuses on delivering projects, stakeholder management, communication, coordination, and identifying opportunities to provide additional value to our clients.
Working closely with field leadership, engineering, subcontractors, and project support staff, the Project Manager facilitates collaboration across all project stakeholders, proactively resolves issues, manages client field communications, and helps ensure projects remain aligned with contractual requirements, schedule objectives, and budget expectations.
Success in this role requires exceptional interpersonal skills, sound construction knowledge, and the ability to build long-term client relationships while supporting business growth through outstanding project execution and recognition of future project opportunities.
Client & Stakeholder Management
- Serve as the primary day-to-day point of contact for clients during project execution.
- Build and maintain strong working relationships with client representatives, engineers, regulators, subcontractors, and vendors.
- Lead field project communication and ensure client requests are addressed promptly and professionally.
- Coordinate responses to client questions and requests while ensuring alignment with project leadership on scope, schedule, and contractual obligations.
- Lead or participate in recurring client meetings, preparing agendas, presentations, action items, and follow-up documentation.
- Foster a positive project experience that promotes repeat business and long-term client relationships.
Project Coordination and Onsite Management
- Coordinate with field supervision, project leadership and management, engineering, procurement, and project controls to maintain alignment across all project activities across multiple sites.
- Monitor project schedules and production progress, assisting project leadership in identifying and resolving potential impacts.
- Identify and communicate potential change orders and communicate and document accordingly
- Coordinate subcontractor and vendor activities to support efficient project execution.
- Assist in identifying project risks and facilitate timely resolution of issues.
- Coordinate vendor, subcontractor and quality/testing personnel schedules
Business Development & Client Growth
- Develop a thorough understanding of each client's operations, objectives, and future needs.
- Identify opportunities for additional services, future projects, or operational improvements and communicate those opportunities to Business Development leadership.
- Participate in client visits, facility walkdowns, project reviews, and relationship-building activities.
- Support proposal development and project transitions for follow-on work as requested.
- Regular touchpoints and visits to client sites to meet with onsite management
Documentation & Communication
- Ensure required project documentation is accurate, complete, and submitted on time.
- Review project reports prior to client distribution.
- Maintain organized project records and meeting documentation.
- Communicate project status to internal leadership on a routine basis.
Leadership
- Promote collaboration among project stakeholders.
- Support field leadership in resolving issues impacting safety, environmental, quality, schedule, or client satisfaction.
- Foster a culture centered on safety, professionalism, accountability, and continuous improvement.
The ideal candidate is an outgoing, relationship-oriented construction professional who enjoys interacting with clients, solving problems, and coordinating teams. They possess excellent communication skills, are comfortable leading meetings and representing the company, and thrive in a dynamic field environment. This individual naturally develops trust with clients and coworkers while maintaining a practical understanding of construction operations.
Qualifications
- 5 years of construction management, field engineering, superintendent, or project management experience.
- Experience working directly with owners, engineers, subcontractors, and regulatory agencies.
- Strong verbal, written, and presentation skills.
- Ability to lead meetings and facilitate productive discussions.
- Understanding of construction contracts, schedules, specifications, and drawings.
- Comfortable working in both office and active construction environments.
- Willingness to travel locally to support multiple projects and client meetings.
- OSHA 30 preferred (training provided if necessary).
- Other tasks as assigned including estimating and proposal writing experience
- Ability to lift up to 50 pounds
- The ability to work in a dynamic environment including extreme temperatures
The successful candidate will be evaluated on their ability to:
- Build strong, lasting client relationships.
- Achieve high client satisfaction.
- Maintain proactive and timely project communication.
- Successfully coordinate multiple project stakeholders.
- Identify opportunities for repeat business and additional services.
- Support safe, quality project execution with environmental stewardship.
- Promote collaboration and professionalism throughout the project lifecycle.
- Deliver projects within scope, schedule and cost constraints
We offer competitive pay based on experience and skills, opportunities for bonus and advancement, excellent benefits including medical and dental plans, paid holidays and vacations and a 401k plan.
Equal Opportunity Employer/Veterans/Disabled
Visit our website at www.gwttllc.com for more information.
Salary : $80,000 - $100,000