Senior Salesforce Consultant

Ground Team Solutions is hiring a Senior Salesforce Consultant to lead client-facing engagements end to end — from discovery and solution architecture through hands-on configuration, delivery, and user adoption. You will own multiple concurrent engagements at once, translating business requirements into scalable Salesforce solutions with a strong emphasis on Sales Cloud, Service Cloud, and various CPQ platforms.

This is a senior, multi-hat role: on any given day you might act as business analyst, solution architect, project manager, engagement manager, and hands-on administrator. You are equally comfortable facilitating a client workshop and building in Setup.

•    Lead multiple concurrent Salesforce engagements, owning the full software development lifecycle from discovery and requirements through configuration, deployment, and adoption.

•    Architect and configure Sales and Service Cloud solutions, including Entitlements and Milestones for SLA tracking and Omni-Channel for intelligent, real-time work routing.

•    Design and maintain quote to cash systems — products, pricing, bundles, SKU maintenance, and quoting logic that scales with the business.

•    Translate business needs into actionable user stories, process maps, and technical designs the delivery team can build against.

•    Build declarative automation with Flow and configure standard and custom objects, validation rules, page layouts, and security/sharing models.

•    Lead discovery sessions, demos, working sessions, and daily stand-ups, keeping clients and internal stakeholders informed, trained, and aligned on scope, timeline, and budget.

•    Integrate Salesforce with adjacent systems (telephony/CTI, ERP, marketing, middleware, e-signature) and support SSO implementations.

•    Champion data quality and governance across engagements — validation, de-duplication, migration, and clean, scalable data models.

•    Active Salesforce certification(s) — Salesforce Administrator at minimum, with Advanced Administrator, Platform App Builder, Service Cloud Consultant, or CPQ Specialist strongly preferred. Multiple active certifications are a significant advantage.

•    5 years of hands-on Salesforce experience, including at least 3 years in a client-facing consulting or implementation-delivery role.

•    Demonstrated Salesforce CPQ experience — hands-on configuration of products, pricing, bundles, and quote-to-cash processes.

•    Hands-on Service Cloud experience, specifically including Entitlements and Milestones (SLA / milestone tracking) and Omni-Channel routing.

•    Proven ability to manage multiple concurrent engagements, deadlines, budgets, and stakeholders simultaneously.

•    Strong requirements-gathering, solution-design, and communication skills, both written and verbal, with the ability to build trust across technical and non-technical audiences.

•    Data quality and data management expertise — data governance, validation, de-duplication, and large-scale migration using tools such as Data Loader, Salesforce Inspector, and Workbench. (A strong plus.)

•    Integration experience with systems such as NetSuite, telephony platforms (Five9, Service Cloud Voice / AWS), Workato, or HubSpot.

•    Experience with Experience Cloud, Financial Service Cloud and other industry specific clouds, and single sign-on (SSO) implementations.

•    Salesforce AI Associate or Agentforce Specialist certification or hands-on experience with Salesforce AI / Agentforce.

•    Familiarity with Agile delivery and modern SDLC practices.

Hybrid role based in Alpharetta, GA. Expect one day per week in the office, with the remainder of the week remote. Candidates must be able to reliably commute to the Alpharetta office on a weekly basis.

Base salary range of $125,000–$140,000, commensurate with experience and certifications, plus benefits, bonus, and PTO. Ground Team Solutions is committed to pay equity and reviews compensation against market regularly.