What are the responsibilities and job description for the Surgical Scheduler position at Grossnickle Eye Center?
Job Overview
The Surgery Scheduler is responsible for scheduling all surgeries, laser treatments, intravitreal injections, and follow-up appointments when surgery is indicated. This position works closely with physicians, patients, and staff to ensure that all pre- and post-surgical requirements are met and properly documented.
Duties
- Schedule surgeries, laser procedures, LASIK, and intravitreal injections.
- Confirm procedure details, dates, times, and necessary pre-surgical testing.
- Coordinate with surgeons, surgery centers, and co-managing optometrists.
- Maintain accurate records in the electronic medical record (EMR) system.
- Communicate with Patient Accounts regarding insurance verification, self-pay patients, and payment plans.
- Schedule follow-up appointments and document cancellations or changes as needed.
- Prepare and maintain patient surgery information packets.
- Support administrative tasks such as answering calls, updating schedules, and assisting with departmental needs.
Qualifications
- Education: High School Diploma or equivalent required.
- Experience: 1–3 years of medical office experience preferred; ophthalmology experience a plus.
- Skills:
- Strong written and verbal communication skills.
- Excellent organizational and multitasking abilities.
- Proficient in computer use and EMR systems.
- Ability to work effectively with physicians, staff, and patients.
- CPR certification preferred but not required.
This role offers an opportunity to work within a dynamic healthcare environment where attention to detail and excellent organizational skills are essential for success. The Surgical Scheduler plays a vital part in ensuring smooth operational workflows while delivering outstanding patient care.
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person