What are the responsibilities and job description for the IT Systems Analyst position at Gross Agency?
Introduction: Gross Agency is looking for an IT Systems Analyst to help our clients get the most out of their technology. In this role, you’ll review existing systems, identify opportunities to improve performance and security, and help put practical technology solutions into place. Benefits:
- Medical, dental, and vision insurance.
- 401(k) plan with an employer matching contribution.
- Paid time off along with company holidays.
- Review and assess clients’ current IT systems, networks, and infrastructure.
- Help coordinate system upgrades, improvements, and new technology implementations.
- Investigate technical issues and provide reliable support to keep systems running smoothly.
- Collaborate with internal teams and clients to make sure technology supports their day-to-day business needs.
- Maintain clear documentation covering system setups, configurations, procedures, and changes.
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Solid knowledge of networking, server administration, and basic cybersecurity principles.
- Hands-on experience with system integration and cloud services such as AWS or Microsoft Azure.
- Good problem-solving, analytical, and communication abilities.
- Strong organizational skills with the ability to manage several projects and priorities at once.