What are the responsibilities and job description for the VP – Business Solutions position at Grocery Outlet Holding Corp.?
VP – Business Solutions
Job Category: Information Technology
Requisition Number: VPBUS002941
Posting Details
Posted: August 1, 2025
Full-Time
Hybrid
LocationsShowing 1 location
Emeryville, CA 94608, USA
Job Details
Description
About Grocery Outlet:
Our Mission: Touching lives for the better
Our Vision: Touching lives by being the first choice for bargain-minded consumers in the U.S.
Our Values & Behaviors: Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service
About the Team:
We’re a service-driven team of problem solvers passionate about empowering Grocery Outlet’s mission through innovation and scalable technology solutions. Our purpose is to enable our stores and teams to thrive—by delivering timely, cost-effective, and business-aligned infrastructure and operations.
About the Role:
As VP, Business Solutions, you will lead the strategic delivery of enterprise applications and technology solutions that power our end-to-end operations—from store systems and merchandising to finance, planning, and supply chain. You are a strategic, enterprise-minded technology leader who thrives at the intersection of business value and technical excellence. You bring depth in product leadership, paired with rigor in IT execution. You lead with vision, communicate with clarity, and build high-trust partnerships across the organization.
You will own both the product management discipline and the IT governance and operating framework that enable stable, scalable, and value-aligned technology outcomes. You will bring a modern, transformational lens to Business Solutions, balancing reliability, scalability, and innovation to support Grocery Outlet’s ongoing growth and evolving digital footprint. You will work in tight collaboration with peers across Infrastructure, Security, and Digital & Data Engineering. The VP, Business Solutions reports to the SVP, Chief Information Officer.
Responsibilities Include:
Strategic Leadership & Vision
Define and drive the vision for Business Solutions, aligning enterprise technology with business goals
Lead the evolution of Business Technology’s product model, balancing innovation, quality, and operational stability
Serve as a key advisor to executive stakeholders, translating strategic objectives into actionable roadmaps and solution portfolios
Enterprise Product & Application Management
Own the lifecycle of enterprise platforms including SAP S/4HANA, WMS & TMS systems, and core custom-developed applications that support Grocery Outlet’s unique business model
Deliver product and solution roadmaps that align with organizational priorities and business outcomes
Oversee a diverse technology portfolio including integration platforms, reporting tools, and middleware, ensuring seamless system connectivity and information flow across the enterprise
Enable agility through lean governance, scalable architecture, and modern product delivery practices
Ensure seamless integration across systems to support planning, operations, and data continuity
Partner with other technology leaders, PMO and finance teams to ensure transparency, governance, and accountability across all initiatives
Performance & Continuous Improvement
Define and track KPIs to measure system health, adoption, operational performance, and team effectiveness
Establish feedback loops with business stakeholders to continuously evolve the Business Solutions portfolio
Ensure compliance, risk mitigation, and audit-readiness across the solution landscape
Champion a metric-driven, product-focused culture across the Business Technology team
People Leadership
Lead and mentor a high-performing team of product managers, business analysts, and solution owners
Foster a culture of ownership, customer empathy, and continuous improvement
Build team capability across agile practices, value delivery, and business systems leadership
About The Pay:
Base Salary Range: $220,000 - $250,000 Annually
Annual Bonus Program
Equity
401(k) Profit Sharing
Medical, Dental, Vision & More!
Final compensation will be determined based upon experience and skills and may vary based on location.
About You:
18+ years of experience in IT, enterprise applications, or product leadership
Proven success leading cross-functional products, architecture, and delivery teams
Deep experience with SAP S/4HANA, enterprise platforms, and custom application ecosystems
Strong command of IT governance, budgeting, and portfolio planning disciplines
Experience in retail, CPG or grocery required
Bachelor's degree and/or advanced degree/MBA preferred
Ability to thrive in a fast paced, start up like environment
Collaborative, people-first leadership style with a focus on growth and inclusion
Strong executive presence and stakeholder engagement capabilities
Track record of leading organizational change and driving accountability
Analytical thinker with the ability to connect dots across business and technological contexts
High integrity, strong work ethic, and commitment to continuous learning
Enterprise thinker with strategic planning and execution skills
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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Salary : $220,000 - $250,000