What are the responsibilities and job description for the Showroom Sales position at Grizzly Industrial Inc?
Showroom Sales Associate - Grizzly Industrial
Location: Springfield, MO Pay: $18–$20/hour Schedule: F/T Start Date: ASAP
Join a Team That Keeps America’s Workshops Running
Are you passionate about craftsmanship, tools, and helping customers find exactly what they need? Join a team where your product knowledge, personality, and customer focused mindset truly matter. We are hiring a full-time Showroom Sales Associate to represent our woodworking and metalworking machinery in a hands-on, customer-facing environment.
As a Showroom Sales Associate, you will be the first point of contact for customers exploring our industry-leading machinery and accessories. You will guide customers through product options, demonstrate equipment, complete sales transactions, and help maintain a clean, organized, and engaging showroom environment.
This role is ideal for someone who is charismatic, knowledgeable about woodworking and metal working tools, and enjoys working in a collaborative, training-focused team.
What You’ll Do:
- Assist customers with product selection, orders, and general inquiries
- Complete point-of-sale transactions
- Perform store opening and closing duties
- Maintain showroom displays, cleanliness, and organization
- Conduct inventory checks and restock merchandise
- Demonstrate machinery and explain product use, operation, and care
- Communicate current promotions, sales, and policies
- Look up product information, manuals, and parts using computer systems
- Participate in meetings, product training, and activity research
- Support other departments and complete miscellaneous projects as needed
- Maintain high standards of professionalism, cleanliness, and customer service
What We’re Looking For:
This role requires a blend of technical knowledge, customer-focused communication, and reliability. Candidates should demonstrate:
- Product Knowledge – Understanding of woodworking and metal working machinery, tools, and their applications
- Customer Service Excellence – Ability to assess customer needs, provide guidance, and ensure a positive experience
- Active Listening – Giving full attention to customers and asking appropriate questions
- Communication Skills – Clear, effective speaking and writing when interacting with customers and coworkers
- Attention to Detail – Accuracy in transactions, inventory, product information, and showroom presentation
- Critical Thinking & Problem-Solving – Using logic to address customer questions and equipment inquiries
- Dependability – Consistent attendance, reliability, and follow-through on responsibilities
- Team Collaboration – Cooperative, positive attitude with the ability to work well in a team environment
- Adaptability – Comfort with change, new products, and shifting priorities
- Initiative – Willingness to take on challenges, learn new equipment, and support other departments
- Integrity & Professionalism – Honest, ethical behavior, and a commitment to representing the company well
- Basic Computer Literacy – Ability to look up stock, pricing, manuals, and product information
- Physical Capability - Ability to stand for long periods, bend, reach, and lift up to 60 lbs.
Education & Experience:
- High School Diploma or GED required.
- Knowledge of woodworking and metalworking machines and tools
- Excellent customer service and communication skills
- Computer literacy
Benefits
- Medical, dental, and vision insurance
- PTO and paid holidays
- 401(k) plan
- FSA/HSA options
- Disability & life insurance
- Employee Assistance Program (EAP)
- Employee discount
If you’re ready to bring your skills to a company known for quality, reliability, and exceptional customer service, we’d love to hear from you. Apply today and grow with Grizzly Industrial!
About Our Company:
Since our inception in 1983, Grizzly Industrial, Inc. (www.grizzly.com) has become one of the USA’s largest providers of woodworking and metalworking machinery, tools and related accessories, with almost a million square feet of warehouse space in two states. Grizzly products can be found in all sizes of shops, from the large industrial production users to the smaller cabinet and machine shops.
We provide high-quality products at the lowest possible prices through strong internet and catalog presence. Grizzly was the first tool and machinery company to have a website over two decades ago.
Our Culture:
We are a company built on accountability, driven by results, and committed to delivering real value to our customers, keeping the focus on our customers - before, during and after the sale. We take ownership of our work, measure success by outcomes, and believe that doing things right matters just as much as getting them done. transparency is central to how we operate — we communicate openly, make informed decisions, and trust our teams to act with integrity. Our culture values collaboration, continuous improvement, and a shared commitment to excellence for both our customers and each other.
Compensation and Benefits:
For a complete summary of our current benefit offerings please go to: https://support.grizzly.com/hc/en-us/articles/4404709035415-Employment-Opportunities
Grizzly is a drug-free and equal employment opportunity employer.
To learn more about our company’s products and history, visit our website at www.grizzly.com.
Salary : $18 - $22