Service / Repair Technician

We have an immediate opening for a QC / Repair Technician in our Bellingham, WA facility. This position is primarily responsible for troubleshooting and repairing returned products and tools, while also supporting product development efforts, prototyping, and general facility improvements.
 
This is a hands-on role suited for someone who enjoys working across a wide range of mechanical, electrical, and shop-related tasks.
 
Key Responsibilities
 
Product Inspection & Repair:

• Process returned machines and tools
• Assess freight damage
• Diagnose product failures by: Observing and listening to damaged products, Examining returned parts and machinery, Dismantling products to identify defective components, and Communicating with customers regarding product failures
• Repair or replace defective parts, including electrical components
• Realign and adjust components such as bearings, spindles, and electric motors
• Reassemble and test machines to ensure proper functionality

Tools & Equipment:

• Regularly operate hand tools, power tools, woodworking and metalworking machinery
• Use forklifts, gear pullers, jacks, cranes, and hoists as needed

Systems & Documentation:

• Use Microsoft Office (Outlook, Excel, Teams) and internal ERP systems to enter, track, and retrieve product, repair, and inventory information
• Prepare reports, process returns, and complete batch inspections
• Communicate effectively through internal systems

Product Development & Support:

• Support product development efforts, including building, modifying, and testing prototypes
• Assist in evaluating new product designs and provide feedback based on hands-on testing and repair experience

Facility & Team Support:

• Assist with shop organization, equipment maintenance, and facility improvement projects
• Support other departments as needed

Qualifications & Requirements

• Mechanical and electrical experience
• Ability to read schematics
• High mechanical aptitude
• Strong troubleshooting and problem-solving skills
• Organized and detail-oriented
• Ability to meet deadlines in a fast-paced environment
• Self-motivated with the ability to take initiative
• Basic to intermediate computer skills, including Microsoft Office (Outlook, Excel, Teams) and ability to learn ERP systems
• Clean driving record
• Woodworking or metalworking experience preferred
• Ability to lift up to 75 lbs. unassisted
• Ability to stand for extended periods
• Strong customer service skills

About Our Company:

Since our inception in 1983, Grizzly Industrial, Inc. (www.grizzly.com) has become one of the USA’s largest providers of woodworking and metalworking machinery, tools and related accessories, with almost a million square feet of warehouse space in two states. Grizzly products can be found in all sizes of shops, from the large industrial production users to the smaller cabinet and machine shops.

 We provide high-quality products at the lowest possible prices through strong internet and catalog presence.   Grizzly was the first tool and machinery company to have a website over two decades ago.

Our Culture:

We are a company built on accountability, driven by results, and committed to delivering real value to our customers, keeping the focus on our customers - before, during and after the sale. We take ownership of our work, measure success by outcomes, and believe that doing things right matters just as much as getting them done. transparency is central to how we operate — we communicate openly, make informed decisions, and trust our teams to act with integrity. Our culture values collaboration, continuous improvement, and a shared commitment to excellence for both our customers and each other.

Compensation and Benefits:

For a complete summary of our current benefit offerings please go to: https://support.grizzly.com/hc/en-us/articles/4404709035415-Employment-Opportunities

 Grizzly is a drug-free and equal employment opportunity employer.

To learn more about our company’s products and history, visit our website at www.grizzly.com.