What are the responsibilities and job description for the Field Technician position at Grizzly Broadband, LLC?
Grizzly Broadband. L.L.C. provides reliable internet, computer services, and technology solutions. We are looking for a Field Technician to deliver an excellent customer service experience. We believe everyone should have access to the best technology!
Field Technicians deliver high-quality installations, service, and customer experiences while maintaining safety, accuracy, and operational standards. This role represents Grizzly Broadband and is often the only face-to-face interaction customers have with the company.
Position Highlights:
- New customer on-site internet installations (wiring and equipment)
- Troubleshooting through on-site service calls for existing customers
- Assess needs and provide solutions for internet service
Key Qualifications:
- Valid State of Montana Driver's License and clean driving record
- Ability to work in all weather conditions
- Basic computer skills
- Excellent listening and communication skills, both verbal and written
- Ability to work in confined spaces (e.g. attics, crawl spaces)
- Must be able to bend, kneel, stand, or walk for long periods
- Must be able to lift, push, or pull up to 50 lbs.
- High School diploma (or equivalent) or higher.
We offer a vibrant, open work culture that constantly seeks to improve our processes by focusing on our core values:
- Humility - Own your mistakes, learn from them, and grow yourself.
- Drive - The willingness to learn and do more than what is expected.
- Dependable - You do what you say you will do.
- Respect - Be courteous and do what is right.
- Serve Others - Help where help is needed.
Please submit resume through Indeed.com, email documents to the employer, or mail your information to Grizzly Broadband, L.L.C., Attn: H.R. Department, 2134 N 1st St Hamilton, MT 59840. This position is open until filled. A pre-employment physical, background check and drug/alcohol test are required.
Grizzly Broadband, L.L.C. is an Equal Opportunity Employer and a subsidiary of Ravalli County Electric Cooperative.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Employee assistance program
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Application Question(s):
- Are you willing to undergo a background check, in accordance with local law/regulations?
- Are you able to work Monday - Friday, 8 am - 5 pm (or days the job is completed)?
Education:
- High school or equivalent (Required)
Experience:
- Networking and WiFi: 1 year (Preferred)
- Customer service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $20